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Mobile Service
Mobile Service at Campbell Ford

Mobile Service | Page 13

Remote Guest Experiences - Mobile Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9
188 Reviews

Dealership Experience

3 yrs, 2 mos

Languages Spoken

English English

4.9

188 Reviews

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188 Reviews of Mobile Service

May 29, 2025

Dealership Rating
Employee Rating

The dealer was very knowledgeable and very helpful in scheduling recall. Technician was professional and got everything done in a timely manner More

by TAMILYNN0227
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

May 29, 2025

Dealership Rating
Employee Rating

Fast and friendly. Very good communication. Tech was professional and polite. Only took about 10 minutes to fix the recall. More

by BSUMO40.BN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2025

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 29, 2025

Dealership Rating
Employee Rating

Scheduling my recall fix was extremely easy and they promptly came to house to fix the issue. More

by MARCUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

May 28, 2025

Dealership Rating
Employee Rating

very professional, quick service, he was actually early for my appointment and finished in a timely matter. More

by L.FRIELING81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: cricket

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May 28, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

May 27, 2025

Dealership Rating
Employee Rating

Extremely professional from beginning when setting up the appointment to the service man. Would recommend to everyone. More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 26, 2025

Dealership Rating
Employee Rating

I had mobile service at my home for a recall. The service man was very friendly and helpful! More

by STEPHANIELEE3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2025

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 24, 2025

Dealership Rating
Employee Rating

Great communication and very easy to work With. The mobile service was convenient and enabled us to get our car fixed at home. Thank you! More

by BOVERMANN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

May 23, 2025

Dealership Rating
Employee Rating

Tech was very nice and fast considering that he was given the wrong parts and it took about two hours for a twenty minute job to install my new trim pieces that were under recall!! Over very happy More

by EXPLORER26841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey , Gene Dittenber, Vincent Hernandez

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May 23, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 23, 2025

Dealership Rating
Employee Rating

Izayah with the mobile service provided great customer service and was very professional and knowledgeable. More

by DHOOSE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

May 23, 2025

Dealership Rating
Employee Rating

They have been very helpful and professional. They make getting my car worked on, easy and enjoyable! More

by Suzanneernzen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure who worked on my car, but he did a great job!

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May 23, 2025

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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