Mo Qaddura | Page 32

Exeptional Service Dealing with, Mo Qaddura, was a blessing. He took the time to look into every avenue possible for us. He called with any updates, and explained in det Dealing with, Mo Qaddura, was a blessing. He took the time to look into every avenue possible for us. He called with any updates, and explained in detail everything that was going on. His help and kindness were very much appreciated. One of a kind! More

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Owner Customer service excellence help me what I need I recommend it I will be back thanks Quick service explain what he done I give him 10 of 10 with e Customer service excellence help me what I need I recommend it I will be back thanks Quick service explain what he done I give him 10 of 10 with everything More

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Absolute Best service ever MO gives you and your vechile 100 % attention. Each visit I feel more and more like a family member of Hiley VW. Mo is the reason why I keep coming b MO gives you and your vechile 100 % attention. Each visit I feel more and more like a family member of Hiley VW. Mo is the reason why I keep coming back to VW. Each visit is wonderful. More

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Mo....Always the BEST!!!!!! Thanks :) Mo is one of the BEST service guys I have dealt with here. Mo is always able to help us get our vehicles in when we need them in. Even if I have a que Mo is one of the BEST service guys I have dealt with here. Mo is always able to help us get our vehicles in when we need them in. Even if I have a question on anything to do with our Jetta or CC I call Mo and he always knows the answer and if he doesn't he will tell me and then call me back with the answer. A couple of things I would like to point out is that that waiting room needs some serious help. Every time I come in for an oil change or for repairs I wait for my vehicle. I have to sit in those chairs which are very unconformable, dirty, and torn up. I won't let my young kids play in the play area because it is really nasty. The bean bags need to be thrown away, toys need to be cleaned, that rug needs to be deep cleaned or tossed, all and all that children's area needs new stuff. I am pretty sure you guys can afford to give that whole service waiting area a makeover. If I was rating the service department waiting area it would have gotten a big fat 0/F as in FAILED. More

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Excellent service! Mo is very knowledgeable and caring to customer needs and wants. He is always going the extra step to insure you were serviced in a timely manner. Mo is very knowledgeable and caring to customer needs and wants. He is always going the extra step to insure you were serviced in a timely manner. More

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Awesome Service Advisor!!! Mo has been around a long time with the Audi and VW community. Excellent service with great communication. Thanks Mo for everything you do on a day to Mo has been around a long time with the Audi and VW community. Excellent service with great communication. Thanks Mo for everything you do on a day to day basis! More

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Excellent service and customer care I have nothing but high regards and respect for Mr. Mo Qaddura and his service team at Hiley Volkswagen. I purchased my custom ordered car from Autoba I have nothing but high regards and respect for Mr. Mo Qaddura and his service team at Hiley Volkswagen. I purchased my custom ordered car from Autobahn in Fort Worth and have never been happy with the services rendered there. After one final bad service job at Autobahn, I decided to head to Hiley Volkswagen to see if they could help me out. Not only did Mr. Qaddura personally see to my car, he listened. LISTENED! He took the time to listen to my woes and frustrations in regards to the previous "services" and instantly reassured me that Hiley Volkswagen is not like Autobahn. Let me just say that he was 100% correct. They always provide the best service on my VW Passat Wagon and even bring it back to me in such a clean state that it feels like a brand new car each time. Not only does Mr. Qaddura go above and beyond to meet my car's needs, he also goes above and beyond to meet my needs and reassures me that everything will be fine. My car is almost 10 years old and has had problems since we purchased it. Mo ensures that I have the same VW technician work on my car and always calls me with updates on how they will proceed to fix and work on the car. If I have a question or concern in regards to anything happening to my VW, he immediately accepts my phones calls and schedules me in as soon as possible. Never have I had such excellent service, care and amity with anyone or any company as I do with Mo Qaddura and his entire service team at Hiley Volkswagen. I also have to add that he is very considerate and conscious of my son's medical needs, and always sees to it that we are able to have the services done in a prompt manner and around our hectic schedule filled with medical appointments. Thank you Mo for all you have done and continue to do for us! More

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Best service in DFW area We came to Hiley because my phone conversation with Mo assured me that my Touareg, Sophia, would be well taken care of. I am more than impressed with We came to Hiley because my phone conversation with Mo assured me that my Touareg, Sophia, would be well taken care of. I am more than impressed with Mo's knowledge, customer service, friendliness, and willingness. He does everything in his power to make you happy and accommodate your every need so you will come back. I can't imagine going anywhere else. Mo is the best. :) More

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Volkswagen service- excellent experience! As a car enthusiast, it takes a lot of trust to leave your baby in someone else's hands. My GTI needed some repairs, and after asking around the Volks As a car enthusiast, it takes a lot of trust to leave your baby in someone else's hands. My GTI needed some repairs, and after asking around the Volkswagen community, several friends recommended taking my car to Mo Qadurra at Hiley Volkswagen. I'm so glad I did! Mo was the first one to approach me once I arrived, and he had a smile on his face and a welcoming attitude. I could tell right off the bat that Mo was very knowledgeable and enjoyed helping others. We discussed the issues with the car, and Mo formulated a plan to repair my intake manifold, and even made me a great deal on carbon cleaning that I couldn't pass up. My car was ready the next day, and was shiny as new when I came to pick it up. Overall, I couldn't have asked for better service and will continue to come to Mo for future services! More

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Mo Quadra The service department at Hiley VW is impeccable. The staff is great! Very attentive and courteous. You receive quality service. Mo Quadra is the best The service department at Hiley VW is impeccable. The staff is great! Very attentive and courteous. You receive quality service. Mo Quadra is the best! He is trustworthy and assures that the service you receive is accurate and complete. I have been interacting with him for about 3 years or more and have not been disappointed. I highly recommend him and Hiley to meet your car service needs. More

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