Mo Jaffer

I asked for AC diagnosis and was told rear lines are leaking and costs 3K with taxes to replace. Took the car to Master Mechanic for second opinion and they found that the condenser was leaking and repl leaking and costs 3K with taxes to replace. Took the car to Master Mechanic for second opinion and they found that the condenser was leaking and replaced with 1.4K. Toyota did not care about my car and price at all. They just wanted to rip me off. Not to say that every-time I bring my 14y old Highlander for service they insinuate it is an old care and everything breaks. I take pride in this car as single owner and having 360,000 km on board. very disappointed for their service. More

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Excellent service that is always on time and usually on budget. Staff are kind and friendly and take time to explain issues and repairs. budget. Staff are kind and friendly and take time to explain issues and repairs. More

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Mo explained what’s going to be done and even after the service is done. service is done. More

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We had our 32K service for 2023 Rav4 hybrid at Toyota Whitby and it went ok. However, my low rating stems from aftermarket tire valve caps that I installed 6 months ago and they claimed it was “stuck” a Whitby and it went ok. However, my low rating stems from aftermarket tire valve caps that I installed 6 months ago and they claimed it was “stuck” and i would need to pay an extra $45 for then to remove it for the labor costs as they alleged it would take “longer time period”. In all, it took them Less than 5 mins to remove and there was no consideration for this short time frame. It felt like a money grab from the service person. We have bought 2 cars from this dealer and have had multiple services previously. I would not recommend getting your service here. More

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Best service ever! It was quick and everyone was so polite! Excellent experience! I love coming to this dealership! It was quick and everyone was so polite! Excellent experience! I love coming to this dealership! More

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I was very impressed with staff positive attitude and one mutual goal, Taking Care Of The Customer. mutual goal, Taking Care Of The Customer. More

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Good service and friendly advisors excellent timing and no waiting time job done asap parts readily available no waiting time job done asap parts readily available More

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Best service provider always on time and best service advisors always ready to assist spare parts are always there no need to order them from elsewhere quick efficient and reasonably priced and also afte advisors always ready to assist spare parts are always there no need to order them from elsewhere quick efficient and reasonably priced and also after service check up if all was good nice place to wait and have a complimentary coffee More

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After waiting for more than 2 hours , I need to visit again on issue with Toyota app not working for my Sienna again on issue with Toyota app not working for my Sienna More

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I have been a customer at Toyota whitby for over 20 years and have always received excellent advice from the sales reps on my purchasers. Excellent help from the finance department on Bothe leases and over t and have always received excellent advice from the sales reps on my purchasers. Excellent help from the finance department on Bothe leases and over the years - My experience with the service department (and all my cars were services at Whitby Toyota)has always been excellent -I have at times considered other makes but always return to Whitby Toyota in the end. All m decisions are based on the excellent service received in all departments- and I have recommended Whitby Toyota to all be friends and Family. More

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