Mo Ali
Mo Ali at St Cloud Toyota
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Mo Ali

Service Advisor

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.1
19 Reviews
4.1

19 Reviews

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19 Reviews of Mo Ali

October 04, 2024

Dealership Rating
Employee Rating

Great service friendly people that take care of you. Always have a nice smile and always ask what you need More

by rdasmile
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 30, 2024

Dealership Rating
Employee Rating

Good morning my Toyota company you did good job to my car I’m happy More

by kamaan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 12, 2024

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Employee Rating

All was great. Just a little difficult connecting on the phone. Service person was.very friendly and willing to go the extra step More

by CDSAWYER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 10, 2024

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Employee Rating

Not good first was told needed new air filters cabin and both in the engine was told slight discoloration was told needed replacement with 5000 miles on the truck then while they were rotating, the tires sn More

by todd82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Erlandson

Aug 12, 2024

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our xx. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

July 29, 2024

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Employee Rating

the service bays are lit well and clean, initial response upon arrival was fast and efficient. a video of the inspection was sent to my phone, a new experience for me showed a picture of the cab filter and o More

by rudenick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 02, 2024

Dealership Rating
Employee Rating

Service staff was friendly and knowledgeable. Waiting area was clean. Service was prompt. Would recommend More

by LOLO424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 30, 2024

Dealership Rating
Employee Rating

Friendly, timely & clean, very efficient Great accommodations, did not pressure client, checked to b sure we were taken care of More

by marbobking
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 10, 2024

Dealership Rating
Employee Rating

Easy to set up appointments. I appreciated the text updates and approving services from my phone while sitting in the lounge area. Everyone was friendly an efficient! More

by kinpmup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharmeta Hendrickson

Apr 15, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 07, 2024

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Employee Rating

Waited over a month for a doorlock part to arrive and be installed. Due to the repair I will now have to return as the window now does not operate as it should. More

by bennej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sharmeta Hendrickson

Apr 08, 2024

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our assistant service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

March 08, 2024

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Employee Rating

My last visit to Toyota left me frustrated and disappointed. I brought my vehicle in for tire rotation which was done, but I was not told my tires were way out of alignment. I found this out late More

by babybugrice
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 08, 2024

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our xx. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our assistance service manager, Lori Heinz at 320-253-2581 at your earliest convenience.

1

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