Mitchal Terry
Mitchal Terry at Bob Hook Chevrolet

Mitchal Terry

Sales

Bob Hook Chevrolet

4144 Bardstown Rd
Louisville, KY 40218

not yet
rated
15 Reviews

Mitchal Terry is a philosopher and a scholar. She has a taste for the finer things in life and critiques them with a fine-tooth comb. She is a new mother of an attractive and intelligent baby which means she is losing her mind slightly faster than the rest of us. Her favorite part of the job is seeing the relief on customers’ faces when the process is made easy and stress free.

not yet
rated

15 Reviews

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Dealership Experience

4 yrs, 4 mos

Industry Experience

6 yrs, 6 mos

Languages Spoken

English English

15 Reviews of Mitchal Terry

December 05, 2024

Dealership Rating
Employee Rating

Mr Bill Dabney sold me another great car, always great service. Will buy from again. Thanks More

by Looking196244
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2024

Bob Hook Chevrolet responded

Hi Looking196244, thank you for taking the time to share a review. We are so glad that Bill helped you find another great car! We wish you all the best with it and look forward to working with you again soon! Sincerely, Bob Hook III General Manager

November 05, 2024

Dealership Rating
Employee Rating

Took new car into dealer for warranty work. Was there for a week. Checked on it and was told it would be at least another week to two weeks. Advisor said we could pick it up, and did. He said h More

by wgshepard10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith King

Nov 13, 2024

Bob Hook Chevrolet responded

Hi Wgshepard10, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Bob Hook III General Manager

December 13, 2022

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Employee Rating

The young sales person that helped me and my wife out, took the time to answer all the questions that we had when purchasing our new Chevy Colorado, Z 71. More

by T.horsman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cecelia Browning

Dec 14, 2022

Bob Hook Chevrolet responded

Hi T.horsman, Thank you for your 5-star review. Congratulations on your new Chevy Colorado Z 71. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

June 08, 2022

Dealership Rating
Employee Rating

I have a awesome experience and hassle free i will use this lot as my future car buy place More

by Paulcrown2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cecelia Browning

Jun 09, 2022

Bob Hook Chevrolet responded

Hi, Paulcrown2007! Thank you for the stellar review. We're delighted to hear that your positive experience earned us your loyalty and trust. We hope to work with you again soon. Have a great day! - Bob Hook III, General Manager

Jun 08, 2022

Paulcrown2007 responded

I have a awesome experience and hassle free i will use this lot as my future car buy place

January 20, 2022

Dealership Rating
Employee Rating

Very happy with our sales person, Mitchal Terry.Mitchal Very happy with our sales person, Mitchal Terry. Mitchal was very helpful with the purchase of our new Silverado We highly recommend Mitchal and Bob More

by tjchyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cecelia Browning

Jan 21, 2022

Bob Hook Chevrolet responded

Hi, tjchyn! Thank you for the 5-star review. We're happy to hear that working with Mitchal earned us your recommendation. Congratulations on your new Silverado, and we hope you enjoy the ride! - Bob Hook III, General Manager

May 23, 2021

Dealership Rating
Employee Rating

We were super happy with our sales lady Mitchal. She made our new car buying experience very easy and enjoyable. We appreciated that she wasn’t pushy and gave us space to talk about our decision. Thoroughly More

by Lanadianejackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dugger , Gabriel

May 24, 2021

Bob Hook Chevrolet responded

Hi Lanadianejackson, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 23, 2020

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Employee Rating

Mitchal was very helpful for my search for a vehicle. She showed me several different trucks with different options. I would recommend this dealership to others More

by Stevethms5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

Bob Hook Chevrolet responded

Thank you for the positive rating and review, Steve! We are happy to know that you had a good experience with us and that our team has earned your recommendation. We appreciate your business and look forward to your next visit!

December 18, 2020

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Employee Rating

Approached me in a timely and professional manner. The sales staff answered all questions and concerns that I had. The finance department was also very knowledgeable and made the experience as painless as More

by todd103
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cecelia Browning

Dec 18, 2020

Bob Hook Chevrolet responded

Thank you for the 4 star rating Todd and for your kind words. We're glad that our team made for a pleasant and timely experience. Happy Holidays!

December 01, 2020

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Employee Rating

I bought my first new car from Bob Hook Chevrolet, a 1978 Nova Custom. Since I have bought several other used cars from them over the years. My most recent purchase was a used Buick Rainier. The entire pro More

by JMMLLR51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

Bob Hook Chevrolet responded

Your loyalty and trust is greatly appreciated! We're so glad that we could continually provided you with an excellent experience for so many years. Thank you for your repeat business and we look forward to serving you again soon.

November 19, 2020

Dealership Rating
Employee Rating

Mitchal was such a pleasure to work with! She was very patient with us and very knowledgeable. She had great advice and she was so helpful! Thank you for your service! More

by Tania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cecelia Browning

Nov 19, 2020

Bob Hook Chevrolet responded

Tania, thank you for the high star rating and for your feedback! We are happy to pass along your comments to Mithcal. We appreciate your business and welcome the opportunity to serve you again soon!

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