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Mitch Roberts

Overview Reviews (89) Inventory (839)

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Mitch Roberts

Assistant Service Manager

Newton Nissan

1461 Nashville Pike
Gallatin, TN 37066

Mitch is originally from Atlanta, GA, but loves living in Tennessee. In his free time, he enjoys spending time with his family and going to the lake!

4.5

89 Reviews

Mitch is originally from Atlanta, GA, but loves living in Tennessee. In his free time, he enjoys spending time with his family and going to the lake!

4.5

89 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (89) Inventory (839)

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89 Reviews of Mitch Roberts

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October 12, 2023

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Employee Rating

Logan listened and showed us our different options available. He was very courteous and professional. All of the other staff members were very helpful and the whole sales process was very smooth. available. He was very courteous and professional. All of the other staff members were very helpful and the whole sales process was very smooth. More

by dmeador4

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jorge Vasquez , Logan Collins

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Oct 12, 2023 -

Newton Nissan responded

Thank you so much for choosing Newton Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

September 15, 2023

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Employee Rating

Elston was great! He answered every question I had and if he didn't know the answer, he found someone who did! Highly appreciated how thorough he was. He answered every question I had and if he didn't know the answer, he found someone who did! Highly appreciated how thorough he was. More

by Aewing

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dustin Cruse, Elston McCowan

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Sep 16, 2023 -

Newton Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Elston! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 27, 2023

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Employee Rating

From the time we got out of our car until we drove away in the our new vehicle we had a great time. The entire staff at this dealership were pleasant and helpful. There was no pressure from anyone to look, in the our new vehicle we had a great time. The entire staff at this dealership were pleasant and helpful. There was no pressure from anyone to look, buy, or force options on us. I am 67 years old and have purchase several cars in my lifetime, this was the easiest car buying experience I have ever had! I highly recommend this dealership and Christie Hunter specifically! More

by Papaward2

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Valentine, Amanda Rose, Christie Hunter

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Jun 28, 2023 -

Newton Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 25, 2023

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Employee Rating

Derrick and Matt were friendly wonderful so helpful and patient and just a really nice guy patient and just a really nice guy More

by millisajenkins73

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Jenkins, Derrick Wilson , Colby Irwin, Jason Williams

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Feb 27, 2023 -

Newton Nissan responded

Here at Newton Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 16, 2022

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We purchased a vehicle from Newton Nissan and couldn’t be happier with the entire process.and staff. Trey was great to work with and I would highly recommend home to anyone looking to buy a car. happier with the entire process.and staff. Trey was great to work with and I would highly recommend home to anyone looking to buy a car. More

by Mark

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Clark , Trey Adcox, Tommy Harper, Jason Williams

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Dec 16, 2022 -

Newton Nissan responded

Thank you, Mark. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 15, 2022

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Employee Rating

Service department is always courteous and efficient. The express lane for repairs makes things really convenient for Nissan owners. express lane for repairs makes things really convenient for Nissan owners. More

by Richardsalcido

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Jan 16, 2022 -

Newton Nissan responded

Richard, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 02, 2021

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Employee Rating

He was cocky and rude and didn’t seem to know what he was talking about. I also felt that he was overcharging me. talking about. I also felt that he was overcharging me. More

by Mad

Customer Service

Quality Of Work

Friendliness

Price

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Nov 08, 2021 -

Newton Nissan responded

Thank you for taking the time to share this with us! We're very sorry to hear that you didn't have a 5 star service experience with our service department! We've let our management team know about your experience- they'd love to hear more and discuss this with you. Please send us a message with your contact information so they can reach out to you directly and find out what happened. Please email us at marketing@newtonmotorgroup.com. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to earn your continued business and make sure the same thing doesn't continue to happen.

July 18, 2021

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Employee Rating

Had an amazing and quick buying experience!!! Highly recommend! This is my 2nd purchase at this dealer. Will definitely come back again. Best service ever! recommend! This is my 2nd purchase at this dealer. Will definitely come back again. Best service ever! More

by acallgood

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Derrick Wilson , Nick Nieves

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Jul 19, 2021 -

Newton Nissan responded

Thank you for choosing Newton Nissan, your feedback and rating mean a lot to us. We truly appreciate your repeat business, and we look forward to serving you again!

June 30, 2021

Dealership Rating

Employee Rating

Brandon Payne was a pleasure to work with from start to finish. Great overall car-buying experience! Low pressure sales and friendly service. Couldn’t ask for more! finish. Great overall car-buying experience! Low pressure sales and friendly service. Couldn’t ask for more! More

by ryanwad34

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Payne , Dan Baker, Cody Patana

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Jun 30, 2021 -

Newton Nissan responded

Ryan, Thank you so much for your wonderful review! We are thrilled that Brandon had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Newton Nissan!

June 25, 2021

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Employee Rating

Dave was available to help me purchase a new Altima. More

by paula.ulrich75

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dave Gomes , Cody Patana

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Jun 28, 2021 -

Newton Nissan responded

Paula, thank you for sharing your experience with us! We're happy to hear it went well with Dave and hope you enjoy your new Altima. We truly appreciate your feedback!

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