Mitch Poole
Mitch Poole at Joe Maus Chrysler Dodge Jeep RAM
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Mitch Poole

Service Advisor

Joe Maus Chrysler Dodge Jeep RAM

2054 US-441
Dublin, GA 31021

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4.8
384 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

13 yrs, 1 mo

Specialties & Trainings

RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert

4.8

384 Reviews

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384 Reviews of Mitch Poole

September 25, 2024

Dealership Rating
Employee Rating

Customer service was impeccable from the moment we spoke with Mitch and advised that there was a problem. Quick resolution with minimal time without my JEEP! More

by keywes25
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

September 24, 2024

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Paid over 1800 dollars for oil change, brake light replacement and repair starter issue. When i attempted to start my truck the starter stalled as it was doing before it was “repaired”. The service de More

by tonyt4565
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Billy Wright

September 10, 2024

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Employee Rating

The receipt paperwork could have a logo for oil change. The shop hours could have atleast one long day of the week. That is what I am used to coming from upstate NY. Very clean otherwise 👌, and friendl More

by Monique Scott
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Boney

September 01, 2024

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Employee Rating

Very enjoyable visit. Mitch was very helpful in explaining how long the recall on my truck would take. I was at the dealership less than an hour. More

by vetteman4110us
Service Price Transparency
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Recommend Dealer
Yes

August 30, 2024

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Employee Rating

I've had no problems at all from the buying experience to the recall repairs More

by KAYMEDDERS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Billy Wright, Jamie Boney

August 27, 2024

Dealership Rating
Employee Rating

Always courteous and timely service. Great Service, Great People. The best choice for all you Service needs. More

by alwarren
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Boney

August 24, 2024

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They did good service an they was nice an polite,They greeted me with a friendly smile an hand shake.. More

by tablepot1
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Recommend Dealer
Yes

August 04, 2024

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Employee Rating

Everyone is professional and efficient. Kept me posted throughput the day on the status of my car and kept my cost diwn. More

by shellyforrest43
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Boney

June 29, 2024

Dealership Rating
Employee Rating

They were quick, efficient, and straight to the point. Pricing also seemed fair and accurate. More

by maddyw2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Wright, Jamie Boney

June 19, 2024

Dealership Rating
Employee Rating

Great experience every time. Excellent service department. Always a pleasure dealing with Billy Wright and his maintenance staff. Michael Gloyd More

by michael.gloyd2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Billy Wright, Jamie Boney

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