Dealership Experience
13 yrs
Industry Experience
13 yrs
Specialties & Trainings
RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert
384 Reviews
Write a Review384 Reviews of Mitch Poole
September 24, 2024
Paid over 1800 dollars for oil change, brake light replacement and repair starter issue. When i attempted to start my truck the starter stalled as it was doing before it was “repaired”. The service de replacement and repair starter issue. When i attempted to start my truck the starter stalled as it was doing before it was “repaired”. The service department kept my truck for 2 months and it’s still not fixed and they say they dont know anything else to do with it. So im out over 1800 dollars and problem is not fixed!! More
Other Employees Tagged: Billy Wright
September 10, 2024
The receipt paperwork could have a logo for oil change. The shop hours could have atleast one long day of the week. That is what I am used to coming from upstate NY. Very clean otherwise 👌, and friendl The shop hours could have atleast one long day of the week. That is what I am used to coming from upstate NY. Very clean otherwise 👌, and friendly. More
Other Employees Tagged: Jamie Boney
September 01, 2024
Very enjoyable visit. Mitch was very helpful in explaining how long the recall on my truck would take. I was at the dealership less than an hour. Mitch was very helpful in explaining how long the recall on my truck would take. I was at the dealership less than an hour. More
August 30, 2024
I've had no problems at all from the buying experience to the recall repairs to the recall repairs More
Other Employees Tagged: Billy Wright, Jamie Boney
August 27, 2024
Always courteous and timely service. Great Service, Great People. The best choice for all you Service needs. Great Service, Great People. The best choice for all you Service needs. More
Other Employees Tagged: Jamie Boney
August 24, 2024
They did good service an they was nice an polite,They greeted me with a friendly smile an hand shake.. greeted me with a friendly smile an hand shake.. More
Other Employees Tagged: Angel Fountain, Jonathan Tompkins, Melanie Welch
August 04, 2024
Everyone is professional and efficient. Kept me posted throughput the day on the status of my car and kept my cost diwn. Kept me posted throughput the day on the status of my car and kept my cost diwn. More
Other Employees Tagged: Jamie Boney
June 29, 2024
They were quick, efficient, and straight to the point. Pricing also seemed fair and accurate. Pricing also seemed fair and accurate. More
Other Employees Tagged: Billy Wright, Jamie Boney
June 19, 2024
Great experience every time. Excellent service department. Always a pleasure dealing with Billy Wright and his maintenance staff. Michael Gloyd Excellent service department. Always a pleasure dealing with Billy Wright and his maintenance staff. Michael Gloyd More
Other Employees Tagged: Billy Wright, Jamie Boney