Mitch Norman
Mitch Norman at Mtn. View Ford

Mitch Norman

Sales Consultant

Mtn. View Ford

301 E 20th St
Chattanooga, TN 37408

Contact Me
4.3
11 Reviews

Dealership Experience

7 mos

Industry Experience

1 yr, 7 mos

Languages Spoken

English English

4.3

11 Reviews

Write a Review

11 Reviews of Mitch Norman

August 24, 2025

Dealership Rating
Employee Rating

Our experience at mt view was excellent. Mitch made us feel comfortable and was not pushy . He was knowledgeable and made car buying easy. He treated my daughter and I with respect while bei More

by JANET.ELLIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Roark, Abdul Sheikh

July 31, 2025

Dealership Rating
Employee Rating

Don't really know what to say got a can and driving one day and have not seen it for ab3 weeks and still waiting on it to be fixed More

by Smcnabb3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Mathis

July 04, 2025

Dealership Rating
Employee Rating

Brandon and Mitch did a wonderful job on my purchase of an F-150. They got my trade in offer quick and the overall process was seamless. Love working with a local dealership! These guys were amazing More

by Slchaffin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Mathis, Jerry Castro

July 03, 2025

Dealership Rating
Employee Rating

Mitch was amazing! He did not pressure us, but worked patiently with us to accomplish our needs. Highly recommend! More

by MICHELLEMAJORSELITE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Roark

July 01, 2025

Dealership Rating
Employee Rating

I dealt with Johnny and he was great! Very knowledgeable and patient which made the purchasing process more comfortable. More

by CAREYC1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny McKibben

June 26, 2025

Dealership Rating
Employee Rating

We had an awful experience at Mountain View Ford. Our salesman was uncommunicative and lost out on 2 other Ford sales because he would not respond to messages or reach out to someone who was lookin More

by DREWCONYER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Roark , Joni - helped us with contacting Service Department and she was AMAZING

Jun 26, 2025

Mtn. View Ford responded

Drew, Thank you so much for taking the time to share your experience even when things clearly didn’t go as they should have. That means a lot to us. We’re truly sorry for the communication breakdown you experienced with your salesperson. There’s no excuse for missed messages or confusion during such an important purchase, and we appreciate you being honest about what didn’t meet your expectations. That kind of feedback helps us improve. I'm especially sorry that you had to do extra work to get answers during what should have been an exciting and smooth process. We’re addressing this internally to ensure it doesn’t happen again. We're glad to hear you got a great deal in the end, but I understand why it felt overshadowed by the hassle. If you ever reconsider in the future, I hope we get the chance to make it up to you and show you what the Mountain View Ford experience should feel like. Thank you again — your voice matters to us.

June 24, 2025

Dealership Rating
Employee Rating

what a wonderful job Kenny Cone did plus all the other employees , thanks for the help david More

by DAVIDRAYMER7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Cone

June 23, 2025

Dealership Rating
Employee Rating

Rafael and Joe was very helpful and put a deal together quickly with no hassle! More

by Whymee37379
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Centers, Jerry Castro , Rafael Camacho

June 21, 2025

Dealership Rating
Employee Rating

Great service, they treated me with so much respect and kindness. Would recommend MTN View Ford and Lincoln to anyone who is looking for a car or truck. More

by BILLYNEWMAN18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Castro

June 19, 2025

Dealership Rating
Employee Rating

Mtn View has excellent service and their text communication is very efficient. Thank you very much More

by FRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yancey

1

Dealership Inventory (392 Vehicles)

new 2025 Ford F-150 car, priced at $77,033
2025 Ford F-150
new
Star White exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $47,710
2025 Ford F-150
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2025 Ford F-150 car, priced at $58,936
2025 Ford F-150
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $62,730
2025 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $70,509
2025 Ford F-150
new
White Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Maverick car, priced at $32,925
2025 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive