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Mitch Karpinski
Mitch Karpinski at Frank Boucher Chevrolet Cadillac of Racine
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Mitch Karpinski

Service Advisor

Frank Boucher Chevrolet Cadillac of Racine

8600 Washington Ave
Racine, WI 53406

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4.5
6 Reviews

Dealership Experience

2 yrs, 11 mos

4.5

6 Reviews

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6 Reviews of Mitch Karpinski

March 22, 2025

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Employee Rating

I was mislead to when I purchased my vehicle. I was told I have a 3 year warranty that covered all servicing. I was charged $100 for an oil change at my last visit and when I asked why, it turned More

by krenzke39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 24, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Hello - thank you for brining this to our attention. When you have the opportunity, please reach out to our General Manager, Chris Tessmer, at 262-886-1010 so we can discuss tis situation further with you.

March 11, 2025

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Employee Rating

Great service! Everybody is very nice and professional. Will be buying my next car from this dealership More

by 4larsins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Tessmer , Samantha

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Mar 11, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

February 09, 2025

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Employee Rating

Mitch is a great person to deal with. He’s very knowledgeable when it comes to talking about the service that’s being or needs to be done. More

by Martinkarpinski0
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 10, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Martin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mitch met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

February 06, 2025

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Very helpful. I don’t feel like being ‘blown off’ as we did at Palmen in Kenosha. Mitch and Nick are friendly and easy to deal with More

by WAUG162003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Colon

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Feb 06, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mitch, Nick and our team met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

December 31, 2024

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They did the work I asked for in a timely manner without any hassle. Thank you More

by Dave
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure who all was involved

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Jan 02, 2025

Frank Boucher Chevrolet Cadillac of Racine responded

Dave, Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

August 17, 2024

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Employee Rating

This was hands down the best service I’ve ever had at a service center! Mitch was awesome and made the whole process as smooth as could be! More

by Jaredthomasoppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2024

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Jared, for your kind words for Mitch and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

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