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#1 Cochran Chevrolet Youngstown
Youngstown, OH
1,520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,520 Reviews of #1 Cochran Chevrolet Youngstown
March 21, 2025
This place has the worst service department I’ve ever experienced. It seems that they truly are #1 but not in a good way. It appears the service department is poorly managed. It shouldn’t take 90 minutes experienced. It seems that they truly are #1 but not in a good way. It appears the service department is poorly managed. It shouldn’t take 90 minutes for an oil change that was scheduled. It appears they are understaffed but scheduling as if they are fully staffed? The department itself seemed to be mismanaged. I wasn’t the only one waiting extremely long for a service. Poor scheduling, poor service, poor management. More
by MM81
Employees Worked With
Kate Durbin, Ryan Case, Judin Balella
April 24, 2024
Dear Cochran Buick GMC Youngstown, I hope this review finds you well. I am writing to express my urgent need for a headlamp for my 2016 Buick Enclave, which has been in the repair shop for over two mo finds you well. I am writing to express my urgent need for a headlamp for my 2016 Buick Enclave, which has been in the repair shop for over two months due to damages sustained. After an extensive search, it has come to my attention that your establishment is the only place where this particular part is available. Regrettably, I have encountered a significant obstacle in procuring the needed headlamp. Despite my willingness to cover all associated expenses, including shipping costs, I have been informed by your shop that the part is available for local pick-up only, with no option for shipment. Given the circumstances and the extended duration my vehicle has been undergoing repairs, I implore you to reconsider your policy and accommodate my request for the shipment of the headlamp. This would greatly expedite the resolution of the repair process and alleviate the inconvenience I have endured. I understand and appreciate any logistical constraints your shop may face, but I kindly request your assistance in finding a feasible solution to this predicament. Your cooperation in this matter would be immensely appreciated. Sincerely, Rob Z More
by robz8
Employees Worked With
Parts Department
January 04, 2024
We started with Wyatt Beck who took Care of us and explained everything we needed to know and we ended up with finance manager Corey who also took great care of us and also explained everything as we explained everything we needed to know and we ended up with finance manager Corey who also took great care of us and also explained everything as we went through the process 😄😄 highly recommend 🥰 More
by Bradybren
Employees Worked With
Wyatt Beck and Corey
September 07, 2023
Our salesman was Steve Harper he was awesome! !!! We live 3 and a 1/2 hrs away and they delivered our vehicle to our door step. Steve was absolutely on top of everything I couldn’t have asked for !!! We live 3 and a 1/2 hrs away and they delivered our vehicle to our door step. Steve was absolutely on top of everything I couldn’t have asked for anything else!!!!! We are Chevy people and Cochran will definitely get our business from here out 🎉 More
by Crystal Hale
Employees Worked With
Steve Harper
June 12, 2023
I bought a used Hyundai Elantra 5 months ago at which time they said they checked the vehicle and found nothing to report. Within 1 month it needed a new front headlight which I wasn’t that concerned abo time they said they checked the vehicle and found nothing to report. Within 1 month it needed a new front headlight which I wasn’t that concerned about yet A couple months after that and about a month after they changed the oil it ran out of oil When we took it in they couldn’t find anything, charged me $150 and told me they couldn’t find anything, it wasn’t covered under the extended warranty, and it could have been that someone didn’t change the oil correctly - when I reminded them they changed the oil they backtracked and said their tests were not conclusive and I needed to take it to a Hyundai dealer. I took it to Preston Hyundai who checked it for free and couldn’t find anything wrong with the car after running a diagnostic. The car had about 78000 miles on it and we have driven it less than 3000 since then and last week we had to get the brakes replaced and the air filter which was totally clogged (Cochran did not change it during the oil change) I have bought used cars before but this a the first time I bought from Sweeney/Cochran and will never buy a vehicle from them again Buyer beware More
by Jane
Employees Worked With
Manager of the service center
April 25, 2023
The dealer and our salesperson Mitchell Hulvalchick were first rate all the way from start to finish on the leasing of our new vehicle! Mitch explained every step along the way and answered every question n first rate all the way from start to finish on the leasing of our new vehicle! Mitch explained every step along the way and answered every question no matter how trivial they may have seemed. He made sure we were totally satisfied before we walked out of the dealership and we were that and more! He made a stressful decision for us into an enjoyable buying experience! More
by Hixie57
Employees Worked With
Mitchell Hulvalchick, Kate Durbin
April 10, 2023
#1 Cochran Chevrolet is truly #1, Steve Harper was more than willing to my family and I. He sold us the car of our dreams. And it’s absolutely perfect. No pressure ,no hassle , very professional. I would d than willing to my family and I. He sold us the car of our dreams. And it’s absolutely perfect. No pressure ,no hassle , very professional. I would definitely recommend friends and family. I’ll be doing business there from here on out. Thank you #1 Cochran and thank you Steve Harper. More
by Jamesschneider88
Employees Worked With
Steve Harper, Kris
December 19, 2022
Steve was able to get me in a vehicle I’m in love with and even one with more features than the one I was looking at and for a cheaper price!! Everyone I worked with was helpful and friendly. 100% would r and even one with more features than the one I was looking at and for a cheaper price!! Everyone I worked with was helpful and friendly. 100% would recommend using this dealership More
by Erinne
Employees Worked With
Steve Harper
