Mitch Congdon
Mitch Congdon at Freeman Toyota
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Mitch Congdon

Service Operations

Freeman Toyota

204 NE Loop 820
Hurst, TX 76053

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4.6
53 Reviews

Mitch has 30 years of automotive experience. He has overseen multiple stores for corporate groups as well as family-owned groups. His father was in the military, and he grew up in Budapest, London, Palo Alto, Chicago, Virginia, Milwaukee, Dallas, Scottsdale, Washington DC, Princeton and Boston. Having traveled the world, he has forgotten as many languages as he knows. He has a bachelor's degree from James Madison University. He has over 35 years of extreme sports including snow skiing and solo rock climbing.

4.6

53 Reviews

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53 Reviews of Mitch Congdon

April 17, 2025

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Employee Rating

Cars are sold every day. That is only a very small portion of the buyer experience. Freeman service makes the dealership and if you want their best, ask for Kyndal to take c More

by kevinwright
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Recommend Dealer
Yes

Other Employees Tagged: Bill Wilsie, Kyndal Stedman

February 18, 2025

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Mitch went above and beyond to help get my car repaired. Truly exceptional service and my car is all repaired. More

by nacole797
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Recommend Dealer
Yes

Other Employees Tagged: Lonnie Contreras Jr.

February 11, 2025

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I was surprised and pleased that Mitch called and offered his support for a huge misunderstanding. In the end he offered me a generous concession. More

by MATTJSORENS
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Recommend Dealer
Yes

January 18, 2025

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Great service advisor ; highly recommend for all Toyota services. I’m a happy customer and will be back for other services More

by Vumail
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Recommend Dealer
Yes

December 18, 2024

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They worked really hard, got the job done right, I was in and out in a decent time. More

by BLAKEPIERCE095
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Recommend Dealer
Yes

December 06, 2024

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The Freeman Toyota dealership send us a maintenance offer on Oil change and State Inspection done for free,we thought was a good offer ,send the car for oil change and state Inspection, but at the end of s More

by Ciriloperez95
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Recommend Dealer
No

December 04, 2024

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She is absolutely amazing and I would a thousand percent go back just for her. She also kept me informed on everything concerning my vehicle More

by Kelly
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Recommend Dealer
Yes

October 15, 2024

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The service department is the best. Despite issues with our vehicle after service, we were not discarded as an inconvience. Rather, the team went out of their way to get my vehicle back More

by dc_ervin
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Recommend Dealer
Yes

Other Employees Tagged: Larkin Lindner, Elvir Bajric

October 05, 2024

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Always consistent and high quality care of service. Always taken care of by the whole team. More

by KMFISHER1
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Recommend Dealer
Yes

Other Employees Tagged: Kyndal Stedman

September 24, 2024

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Service Dept: Talked to service advisor, supervisors in dept,sent email to management. Awful service. More

by BLUMJ
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Recommend Dealer
No

Other Employees Tagged: Bill Wilsie

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