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Mitch Congdon
Refer Me
51 Reviews
Mitch has 30 years of automotive experience. He has overseen multiple stores for corporate groups as well as family-owned groups. His father was in the military, and he grew up in Budapest, London, Palo Alto, Chicago, Virginia, Milwaukee, Dallas, Scottsdale, Washington DC, Princeton and Boston. Having traveled the world, he has forgotten as many languages as he knows. He has a bachelor's degree from James Madison University. He has over 35 years of extreme sports including snow skiing and solo rock climbing.
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51 Reviews of Mitch Congdon
Verified Customer
October 15, 2024
The service department is the best. Despite issues with our vehicle after service, we were not discarded as an inconvience. Rather, the team went out of their way to get my vehicle back Despite issues with our vehicle after service, we were not discarded as an inconvience. Rather, the team went out of their way to get my vehicle back into the shop. A loaner vehicle was provided and my vehicle was repaired early the next morning. My vehicle was given a free detailing and the next oil change is on them. Very happy with the entire staff! More
by dc_ervin
Other Employees Tagged: Larkin Lindner, Elvir Bajric
October 05, 2024
Always consistent and high quality care of service. Always taken care of by the whole team. Always taken care of by the whole team. More
by KMFISHER1
Other Employees Tagged: Kyndal Stedman
September 24, 2024
Service Dept: Talked to service advisor, supervisors in dept,sent email to management. Awful service. dept,sent email to management. Awful service. More
by BLUMJ
Other Employees Tagged: Bill Wilsie
September 19, 2024
From beginning to end, the work is done with pride and professionalism every visit. This is why we keep bringing our toyotas to freeman. professionalism every visit. This is why we keep bringing our toyotas to freeman. More
by KMFISHER1
Other Employees Tagged: Malorie Williams, Kyndal Stedman
September 18, 2024
Steve was awesome. Excellent communication skills and follow up. Mitch you have an awesome team keep up the good work. Excellent communication skills and follow up. Mitch you have an awesome team keep up the good work. More
by MJ459311
Other Employees Tagged: Steve Curry
September 18, 2024
Steve was awesome. Excellent communication skills and follow up. Mitch you have an awesome team keep up the good work. Excellent communication skills and follow up. Mitch you have an awesome team keep up the good work. More
by MJ459311
Other Employees Tagged: Steve Curry
September 17, 2024
Always a positive experience. They take care of you by taking care of your vehicle. They take care of you by taking care of your vehicle. More
by KMFISHER1
Other Employees Tagged: Kyndal Stedman
September 14, 2024
Always a good experience. The Sewell of area toyota dealerships. They take care of business, by taking care of the customer. Thank you The Sewell of area toyota dealerships. They take care of business, by taking care of the customer. Thank you More
by KMFISHER1
Other Employees Tagged: Kyndal Stedman
August 30, 2024
Dishonest, bad business practice. I went there for oil change and battery replacement. On the receipt, it shows my car drove in as 58.077 miles, it went up to 63,347 miles after the o I went there for oil change and battery replacement. On the receipt, it shows my car drove in as 58.077 miles, it went up to 63,347 miles after the oil change, 5000 miles difference. They didn’t replace my bad battery as requested, instead they did the unnecessary repairs. Obviously, they didn’t actually perform the multi-point inspection as they’d promised, otherwise the battery would’ve not passed the test. 2 other auto shops had told me my batter was bad, didn’t pass test at all! In the past, I went to Freeman Toyota for some years, used to be good, but not anymore. More
by HD
Other Employees Tagged: Ines Topic
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