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Mitch Canby

Overview Reviews (60) Inventory (204)

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Mitch Canby

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Mitch Canby

F & I Manager

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.9

60 Reviews

Overview Reviews (60) Inventory (204)

4.9

60 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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60 Reviews of Mitch Canby

November 20, 2024

Dealership Rating

Employee Rating

Excellent customer service, total professionalism- especially the sales and finance management. Will shop here again. especially the sales and finance management. Will shop here again. More

by residues101

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brad Giraud

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Nov 20, 2024 -

Spitzer Ford Dubois, LLC responded

Here at Spitzer Ford Dubois, LLC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 16, 2024

Dealership Rating

Employee Rating

Fantastic service department, always very well taken care of during each visit. Have yet to have a bad experience there. of during each visit. Have yet to have a bad experience there. More

by Greendonner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Crana Jr., Susan Roush, Ashley O'Ryan

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Nov 17, 2024 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

November 05, 2024

Dealership Rating

Employee Rating

The communication and follow through was awful. I had to continually check up on my vehicle and relay messages from my warranty company. I had to continually check up on my vehicle and relay messages from my warranty company. More

by THREE_WISH

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

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Nov 07, 2024 -

Spitzer Ford Dubois, LLC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 02, 2024

Dealership Rating

Employee Rating

Everyone was very helpful and never pressured me to purchase. I highly recommend them to anyone looking to buy a vehicle purchase. I highly recommend them to anyone looking to buy a vehicle More

by carlabloom313

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Wineberg

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Nov 04, 2024 -

Spitzer Ford Dubois, LLC responded

Hi Carla: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 02, 2024

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Employee Rating

Treated use great didn’t take very long time to take care of every thing of every thing More

by gerry56

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Wade Lobbestael

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Nov 04, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Gerry, and look forward to your next visit.

October 30, 2024

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Employee Rating

Completed recall and inspection in a timely manner. Very accommodating, highly recommend for sales and service! Very accommodating, highly recommend for sales and service! More

by Gramdot

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Shaffer, Lauren Ball

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Oct 31, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 23, 2024

Dealership Rating

Employee Rating

Lilyanna Henry was very professional, kind and patient as we purchased a used vehicle at the Spitzer Ford Car Dealership in DuBois, PA. She was outside working on some things as we we arrived and started loo we purchased a used vehicle at the Spitzer Ford Car Dealership in DuBois, PA. She was outside working on some things as we we arrived and started looking around. She assisted us with finding the car we had viewed online and set us up to take it for a test drive. Then she worked up some pricing with her sales manager (Morgan Lingle) and we had an offer to consider. The next day we decided we did want to make the purchase and came back to continue the process. Overall, we received very nice and personal care for Lilyanna. We are pleased with our purchase and the customer service we received. Including Mitch in Finance to wrap up the sales transaction, he was nice to work with as well. No pressure buying experience from a good sized family dealership. More

by Cam Enseki

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lily Henry, Morgan Lingle

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Oct 23, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much, Cam, for your wonderful review! We are thrilled that Lilyanna had the opportunity to provide you with great service. We thank you for choosing Spitzer Ford Dubois, LLC!

October 09, 2024

Dealership Rating

Employee Rating

Did not Service the vehicle like they said they did dirty air filter and cabin air filter no washer fluid had hidden fees that they didn’t tell me about air filter and cabin air filter no washer fluid had hidden fees that they didn’t tell me about More

by Very unhappy

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Brianna Connors

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Oct 13, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 03, 2024

Dealership Rating

Employee Rating

Very good experience look at truck when I hey said they would. Got my truck back when they said would. Got my truck back when they said More

by timstiner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Connors, Lauren Ball

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Oct 04, 2024 -

Spitzer Ford Dubois, LLC responded

October 02, 2024

Dealership Rating

Employee Rating

Great staff! Very professional and knowledgeable. Made a stressful time of buying a car very simple and easy. Will definitely be back for our next purchase. Very professional and knowledgeable. Made a stressful time of buying a car very simple and easy. Will definitely be back for our next purchase. More

by jessicakitchen1278

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Wade Lobbestael

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Oct 02, 2024 -

Spitzer Ford Dubois, LLC responded

Jessica, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Ford Dubois, LLC are glad to have you as a customer.

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