Mitch Canby
Mitch Canby at Spitzer Ford Dubois, LLC
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Mitch Canby

F & I Manager

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Mitch Canby

November 05, 2024

Dealership Rating
Employee Rating

The communication and follow through was awful. I had to continually check up on my vehicle and relay messages from my warranty company. More

by THREE_WISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 07, 2024

Spitzer Ford Dubois, LLC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 02, 2024

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Employee Rating

Everyone was very helpful and never pressured me to purchase. I highly recommend them to anyone looking to buy a vehicle More

by carlabloom313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Wineberg

Nov 04, 2024

Spitzer Ford Dubois, LLC responded

Hi Carla: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 02, 2024

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Treated use great didn’t take very long time to take care of every thing More

by gerry56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wade Lobbestael

Nov 04, 2024

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Gerry, and look forward to your next visit.

October 30, 2024

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Completed recall and inspection in a timely manner. Very accommodating, highly recommend for sales and service! More

by Gramdot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Shaffer, Lauren Ball

Oct 31, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 23, 2024

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Employee Rating

Lilyanna Henry was very professional, kind and patient as we purchased a used vehicle at the Spitzer Ford Car Dealership in DuBois, PA. She was outside working on some things as we we arrived and started loo More

by Cam Enseki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lily Henry, Morgan Lingle

Oct 23, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much, Cam, for your wonderful review! We are thrilled that Lilyanna had the opportunity to provide you with great service. We thank you for choosing Spitzer Ford Dubois, LLC!

October 09, 2024

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Employee Rating

Did not Service the vehicle like they said they did dirty air filter and cabin air filter no washer fluid had hidden fees that they didn’t tell me about More

by Very unhappy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brianna Connors

Oct 13, 2024

Spitzer Ford Dubois, LLC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 03, 2024

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Employee Rating

Very good experience look at truck when I hey said they would. Got my truck back when they said More

by timstiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Connors, Lauren Ball

Oct 04, 2024

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

October 02, 2024

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Great staff! Very professional and knowledgeable. Made a stressful time of buying a car very simple and easy. Will definitely be back for our next purchase. More

by jessicakitchen1278
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wade Lobbestael

Oct 02, 2024

Spitzer Ford Dubois, LLC responded

Jessica, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Ford Dubois, LLC are glad to have you as a customer.

October 01, 2024

Dealership Rating
Employee Rating

Wade was an excellent salesman. He was very kind, considerate, and very on top of the features of the car. Did not pressure us. Very helpful getting the new car ready for us. Woul More

by jmichuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wade Lobbestael

Oct 02, 2024

Spitzer Ford Dubois, LLC responded

Thank you for sharing your experience with us! We're happy to hear it went well Wade and our team. We truly appreciate your feedback.

September 23, 2024

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Employee Rating

Wade was a great sales man. Very polite and knowledgeable. Everyone was very helpful while I was shopping for a new vehicle. More

by kaylynkrise
Recommend Dealer
Yes

Other Employees Tagged: Wade Lobbestael

Sep 24, 2024

Spitzer Ford Dubois, LLC responded

Kaylyn, Thank you so much for your excellent review! We are so glad that Wade had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

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