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Miryam Evans

Overview Reviews (24) Inventory (72)

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Miryam Evans

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Columbia

1470 Hwy 98 E
Columbia, MS 39429

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4.2

24 Reviews

Overview Reviews (24) Inventory (72)

Dealership Experience

1 yr

Industry Experience

3 yrs, 6 mos

4.2

24 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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24 Reviews of Miryam Evans

June 25, 2025

Dealership Rating

Employee Rating

Walt Massey service department is top notch in every way. I would highly recommend them to anyone. I would highly recommend them to anyone. More

by donhooper125

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Waltz

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Jun 25, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for the kind words! We’re proud to hear our service department continues to impress. Your recommendation means a lot to us!

June 16, 2025

Dealership Rating

Employee Rating

Find yourself another dealership, I could write a list of issues with this place and all of Walt Massey dealerships. I could even post text and paperwork to back up my claims. RUN as far from these xxxxhole issues with this place and all of Walt Massey dealerships. I could even post text and paperwork to back up my claims. RUN as far from these xxxxholes as you can fast !! More

by jeffreylawson623

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jun 19, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re sorry to hear that you feel this way. Your experience clearly didn’t meet expectations, and we take that seriously. If you're open to it, our General Manager would like to speak with you directly to better understand what happened and see if there's a way to make things right.

June 09, 2025

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Employee Rating

The simple oil change and replacement of fuel filters took almost 6 hours. I had an appointment and they knew that I was waiting there at the dealership. took almost 6 hours. I had an appointment and they knew that I was waiting there at the dealership. More

by deanoutwest

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re sorry to hear about the extended wait time during your visit. That’s not the experience we aim to provide, especially when you had an appointment and were waiting onsite. We appreciate your patience and will review this with our team to help prevent delays like this in the future.

June 02, 2025

Dealership Rating

Employee Rating

I’m paying a jeep note with warranty and charged $109 to check engine 😡 light. It’s free everywhere else. 😡 check engine 😡 light. It’s free everywhere else. 😡 More

by ryanmcdonald659

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Nick Losito

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Jun 02, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We understand your frustration and appreciate you bringing this to our attention. We aim to provide transparent service, and your feedback is important as we look at ways to improve. If you’d like to discuss this further, please reach out so we can review your situation in more detail.

May 19, 2025

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I have been using their service dept. for years & have found them to be reliable, efficient, honest, and competitive in their prices. Their workmanship is first class and I will continue for years & have found them to be reliable, efficient, honest, and competitive in their prices. Their workmanship is first class and I will continue to bring my vehicles to them for maintenance.. they keep me updated on the progress. The mechanics are making on the vehicle and it’s always been ready when promised.. More

by Noemail21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Trotter

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May 23, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We truly appreciate your continued trust and support over the years! It means a lot to know you’ve found our team reliable, honest, and efficient. We’re committed to keeping that first-class workmanship going every time you visit.

May 11, 2025

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Employee Rating

Did a good job finding and fixing the problem even though it was tricky to find it was tricky to find More

by Adam@tmhcpas.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 13, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad we were able to track down the issue and get it resolved for you! Thanks for your patience and for trusting us with your vehicle.

May 05, 2025

Dealership Rating

Employee Rating

Good service. Work completed faster than expected. Word word word word word. That should be fifteen. Work completed faster than expected. Word word word word word. That should be fifteen. More

by lariat98

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 07, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear the service exceeded your expectations and was completed quicker than anticipated! Thanks for trusting us with your vehicle.

April 22, 2025

Dealership Rating

Employee Rating

Told my car was ready. When I arrived was told the recall wasn't done and on the papers it stated I refused. The car was there for a day and a half. When I arrived was told the recall wasn't done and on the papers it stated I refused. The car was there for a day and a half. More

by Acshivers

Verified Customer

Recommend Dealer

Other Employees Tagged: Miryam Evans

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Apr 24, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We apologize for the confusion and inconvenience this has caused. That’s not the experience we want for our customers. Our General Manager, Mark Robintette, is aware of the situation and would like to investigate what went wrong and ensure it is adequately addressed. We appreciate your patience and the opportunity to make this right.

April 18, 2025

Dealership Rating

Employee Rating

Very efficient and would recommend Miss Miryam to anyone looking for a great service experience! looking for a great service experience! More

by nathanielsmith

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Miryam Evans

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Apr 19, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad to hear you had a great experience with Miss Miryam! Efficiency and excellent service are what we strive for—thanks for the recommendation!

April 11, 2025

Dealership Rating

Employee Rating

My appointment was at 0730. My jeep was still sitting where I parked it at 0750. Reason was they were getting the oil ready. My jeep was still sitting where I parked it at 0750. Reason was they were getting the oil ready. More

by STEVENKITTELSON999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Amy Trotter, Cole Bourne

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Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback. We understand how important your time is, and we’re sorry for the delay in getting started. We’ll review this with our team to ensure better preparation and smoother service going forward.

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