Minna Spivey

Always great service from T and the staff; also great experience when I purchased my 2021 K5. Thanks all! experience when I purchased my 2021 K5. Thanks all! More

by mikegharrington Verified Customer Verified Customer

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Overpaid. Typical bait and switch situation. Sales will lie to you to get you to close a deal. Reached out after the sale was completed with questions and was Typical bait and switch situation. Sales will lie to you to get you to close a deal. Reached out after the sale was completed with questions and was completely ignored. More

by ALEXJENSEN5 Verified Customer Verified Customer

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We came in for the live market price and when we talked to the manager, he was trying to input extra charges for things we didn’t want. If there are after market add ins, then the live market price should to the manager, he was trying to input extra charges for things we didn’t want. If there are after market add ins, then the live market price should reflect those costs, otherwise it comes off as false advertising. We had a very negative experience with the Waukesha location which led to the whole process taking from 9am - 5pm. More

by Andrew.adyniec Verified Customer Verified Customer

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Staff and management were very approachable, patient and helpful in finding me the perfect vehicle. helpful in finding me the perfect vehicle. More

by BEANER.01 Verified Customer Verified Customer

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Couldn’t have asked for a better team to get us into our new Kia Carnival. They were patient with us as we asked questions and worked through the process without rushing us. Wish the dealership was closer t new Kia Carnival. They were patient with us as we asked questions and worked through the process without rushing us. Wish the dealership was closer to ware we live. More

by genourse Verified Customer Verified Customer

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Mina was great to work with and had a real smooth transaction would go there again transaction would go there again More

by HOMEPROINSPECTION1 Verified Customer Verified Customer

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Our experience at the dealership was very positive and I appreciate the ease of buying our Jeep. Everyone was super helpful, friendly and guided us through the process. appreciate the ease of buying our Jeep. Everyone was super helpful, friendly and guided us through the process. More

by PFMERANDA Verified Customer Verified Customer

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It took 4 weeks to get the backplate for the license for my car u called multiple times and I found out that each week I called the order for the backplate wasn't even placed. When I first received the car my car u called multiple times and I found out that each week I called the order for the backplate wasn't even placed. When I first received the car the detail work was horrendous. Luckily the 2nd detail was better but still there were flaws showing lack of care both in the service and cleaning department. It's crazy how bad the support was. During the 2nd week I actually wanted to return the car because I knew I'd be in trouble with such horrendous support. Only the finance person was good and actually broke down stuff. I wouldn't be surprised if they lied about changing all the liquids in the car. The backup camera is still blurry I complained and the person told me it was dirty and after cleaning it was still blurry. I'm really hoping they fix the camera by today otherwise it really is the worse purchase I have ever made. Selling by telling lies is what this dealership seems to be good at. All I'm hoping for now is they take care of this small stuff and one thing I found insane too is for some reason I have a passenger and back floor covers but no driver one. My guess is they lost it somewhere or just don't feel like finding it. I got this car as a gift for my mom and sis. This gift so far has been a disaster due to lack of respect from the dealership. More

by MAISEM2018 Verified Customer Verified Customer

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The staff was incredibly friendly, knowledgeable, and laid back. I never felt pressured! Minna was very professional and patient, James made sure that my car was delivered in pristine condition, and Josh laid back. I never felt pressured! Minna was very professional and patient, James made sure that my car was delivered in pristine condition, and Josh made me ALMOST forget that I was making a huge payment by keeping the signing environment upbeat. My only “complaint” is that it’s obvious the staff puts all of their energy into helping their customers (they should hire a service to clean the walls of the cubicles and wipe down the desks) 10/10 service though!! Would definitely recommend!!! More

by AMANDAJO.GONZALEZ Verified Customer Verified Customer

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I found the people to knowledge, friendly and honest. Did what they said they would do promptly. Did what they said they would do promptly. More

by trixfl Verified Customer Verified Customer

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