Milton Vong
Milton Vong at Elk Grove Toyota
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Milton Vong

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.6
24 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

Cantonese Cantonese

English English

4.6

24 Reviews

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24 Reviews of Milton Vong

October 01, 2024

Dealership Rating
Employee Rating

If you are looking for MSRP cars, Elk Grove is the place to be. Service is great. If you need to have maintenance, they also have a nice team to depend on. Highly recommended. More

by Jay
Recommend Dealer
Yes
Oct 01, 2024

Elk Grove Toyota responded

Hello Jay, Thank you for your review. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 17, 2024

Dealership Rating
Employee Rating

The paperwork said a carwash was included, but it was not done. The paperwork also said that the tire pressures were checked and set to 32 psi, but in reality they were at 29 psi. I'm starting to wonder if t More

by simons916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 17, 2024

Elk Grove Toyota responded

Hello, I truly apologize for your experience. Whenever you have time please stop by and we can recheck your tire pressure and get you a car wash as long as there is no preexisting windshield or body damage. I also addressed your concerns with our Service Manager, Shop Foreman and staff. This type of service is not tolerated and it will be corrected. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

September 01, 2024

Dealership Rating
Employee Rating

Customer service is good and they let you know if work is done before time. More

by dharmendra sharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Navarro, Alvin Kumar

Sep 02, 2024

Elk Grove Toyota responded

Hello, Thank you for your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 16, 2024

Dealership Rating
Employee Rating

Had good experience with service department and Milton. They were quick and efficient, appreciate did try up sell unnecessary repairs! Which consumers hate! So thanks. More

by Lauriedorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Elk Grove Toyota responded

Hello, Thank you for your review. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

February 09, 2024

Dealership Rating
Employee Rating

The express service is very efficient. Roomy bay to drive up to, large comfy waiting room. The tech always comes by to give me a personal update. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Elk Grove Toyota responded

Hello, Thank you for your business and your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

November 10, 2023

Dealership Rating
Employee Rating

Great Toyota service facility. Great customer waiting area, With an appointment, you’ll spend a reasonable time waiting for common service. More

by Dynamodave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Elk Grove Toyota responded

Hello, Thank you for your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

October 31, 2023

Dealership Rating
Employee Rating

Always professional, great service, very nice waiting room. My car was washed for free and it came out good. More

by Dyanez17
Recommend Dealer
Yes

Other Employees Tagged: Ronald Singh

August 21, 2023

Dealership Rating
Employee Rating

I took a vehicle to Toyota Elk Grove, (a vehicle that we bought from them) for a routine maintenance check-up. All the staff was cordial, competent and efficient. I sat around at a clean and comfortable wai More

by Carlos M Espitia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Lopez

August 18, 2023

Dealership Rating
Employee Rating

Communication was good. Easy check in and out. Courteous representative. Milton did not rush me and made pleasant conversation. When I came to check out, there was anoth More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 25, 2023

Dealership Rating
Employee Rating

I continue to have my vehicle serviced at Elk Grove Toyota. Not only are they knowledgeable and provide great service, more importantly, the staff is well mannered, and that makes a two hour drive for More

by Dr. Brian Jensen
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
1

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