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Milson Dominique
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11 Reviews
11 Reviews
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11 Reviews of Milson Dominique
April 10, 2025
At first I would rate my experience as. 5 star rating.....but as time went on I realized my experience was not 5 star. Our salesman Milson was terrific, great personality and efficient. I w 5 star rating.....but as time went on I realized my experience was not 5 star. Our salesman Milson was terrific, great personality and efficient. I was an out of state buyer and I paid cash for my vehicle purchase. Here is where my experience declined. I was informed by finance dept that my purchase would be a turn-key registration in Mass. as sales tax was applied and my vehicle was insured before being loaded for transport. Upon arrival of vehicle in Mass I went to register my vehicle and was declined. It was not an easy transition, too date (4/10 - purchase made on 3/27) my vehicle still remains un-registered and I still do not have title in hand.....I paid cash.....it is my truck, I have no title and still I am being declined as the process from the Morgan group of BMW is not by any means concerned with expediting my ability to register.....this is NOT how the process was explained upon purchase. It certainly has changed my disposition on experiencing a positive transaction. If Morgan BMW doesn’t provide title for registration I have been told it can take 3 to 4 weeks, hardly the outcome I was told at purchase. I am greatly disappointed.l understand an out of state purchase can be more involved, but the total derailment of customer satisfaction is unacceptable compared to the ease of completion that was explained to me at BMW Pompano. For the first time ever buying a car at a dealership the gas tank was empty when I got the car. Every dealership has given a courtesy fill up upon purchase.until now. (At my age I have bought MANY.) Thomas J. Kelleher More
by tjkell55
Other Employees Tagged: Tarik Graham
Verified CustomerFebruary 20, 2025
I have been driving a BMW since 1988 and have been to over 150 Dealerships. By FAR BME of Pompano is the best BMW Dealership I have ever worked with. They are the best in class! over 150 Dealerships. By FAR BME of Pompano is the best BMW Dealership I have ever worked with. They are the best in class! More
by ameen2
Other Employees Tagged: Miguel Cely, Omar Acosta, Sam Benchannouf, Willy Bonny, Michael Warren, Phil Bennis, Tarik Graham, Rami Ramadan , Dean Cook
February 15, 2025
Long wait times with no loaner cars available, services unnecessarily expensive, out of stock complimentary snacks, no wifi, but employees were mostly friendly unnecessarily expensive, out of stock complimentary snacks, no wifi, but employees were mostly friendly More
by CHRISROSAC113
February 07, 2025
Milson was great to work with. He communicated well and worked with us to secure reasonable financing. The dealership has kept in contact with us to ensure everything was alright. He communicated well and worked with us to secure reasonable financing. The dealership has kept in contact with us to ensure everything was alright. More
by JEBURKE057
January 02, 2025
Took too long to complete the deal. Was there from 11 am - 7 PM. Finance never told me that there was a 3% surcharge on credit card payments, only that I could pay up to $5,000. The Was there from 11 am - 7 PM. Finance never told me that there was a 3% surcharge on credit card payments, only that I could pay up to $5,000. The lady who did the education was not all that engaged. More
by NME1128
Other Employees Tagged: JP Souza
December 24, 2024
Samson has sold me three or four BMWs now. He’s always so friendly and hospitable. He has great energy. I can always count on Samson to put a smile on my face! He Does an outstanding job! He’s always so friendly and hospitable. He has great energy. I can always count on Samson to put a smile on my face! He Does an outstanding job! More
by Kdruey
Other Employees Tagged: Samson Gradwell
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