Great customer service from the beginning.
Car was done exactly when they said it was
Car was done exactly when they said it was
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by Stokey2016
Service Price Transparency
Nov 18, 2024 -
Jaguar Land Rover Tysons Corner responded
We truly appreciate your positive feedback! It’s our pleasure to serve you, and we’re here for anything you need.
Alex wonderfully handled servicing my vehicle, including
coordinating with the warranty company. I would highly recommend Jaguar Tysons for quality service!
coordinating with the warranty company. I would highly recommend Jaguar Tysons for quality service!
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by timothydnelson
Service Price Transparency
Nov 18, 2024 -
Jaguar Land Rover Tysons Corner responded
We’re overjoyed to hear about your positive experience with us! Our team is dedicated to creating a stress-free and enjoyable environment for all our customers. Your support motivates us to continue delivering excellent service. Thank you for trusting us, and we’re here for you whenever you need us!
Excellent customer service from the young Lady who
checked me in for the Oil change. Very professional and polite. The one thing I admire is my Jaguar is a 2018 and no one tried to say there are big p
checked me in for the Oil change. Very professional and polite. The one thing I admire is my Jaguar is a 2018 and no one tried to say there are big problems and it will cost you more money. They didn’t do that and I respect that from an Auto Company
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by tdp67
Service Price Transparency
Nov 18, 2024 -
Jaguar Land Rover Tysons Corner responded
Thank you for the fantastic review! We’re so pleased to know you felt taken care of during your time with us. Our team works hard to ensure every experience is seamless and enjoyable. We look forward to assisting you again in the future!
Superb, superior workmanship, always.
Service advisors ensured I was kept updated and informed. Milena and Gerges have been awesome. Service appointment extended a bit longer this time th
Service advisors ensured I was kept updated and informed. Milena and Gerges have been awesome. Service appointment extended a bit longer this time than preferred, however the waiting area was more than accommodating. Thank you, and please keep it up!
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by detoxes-union-0g
Service Price Transparency
Nov 18, 2024 -
Jaguar Land Rover Tysons Corner responded
Thank you for sharing your experience with us! We’re delighted to know that your visit was a positive one and that our team met your expectations. Your feedback is invaluable and inspires us to continue striving for excellence. We hope to see you again soon!
My experience with the service department was excellent.
They kept me informed on the status of my repairs, provided me a loaner and worked to minimize costs.
They kept me informed on the status of my repairs, provided me a loaner and worked to minimize costs.
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by WOF2327
Service Price Transparency
Oct 25, 2024 -
Jaguar Land Rover Tysons Corner responded
We're so happy to know you enjoyed your time with us! We take pride in making the service process as smooth and enjoyable as possible. Thank you for choosing our dealership, and we can't wait to assist you again!
THEY KNOW MY VECHILE
THEY PROVIDED ME WITH INFORMATION
OF MY RIDE-THEY PROVIDED ME A LOANER
OF MY RIDE-THEY PROVIDED ME A LOANER
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by Jean
Service Price Transparency
Oct 15, 2024 -
Jaguar Land Rover Tysons Corner responded
We truly appreciate your feedback! We’re always here to help whenever you need us!
My service rep, Alex, - she was great!
She was very helpful and stayed in touch with updates. A true professional!
She was very helpful and stayed in touch with updates. A true professional!
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by dr.nelson.k.williams
Service Price Transparency
Oct 15, 2024 -
Jaguar Land Rover Tysons Corner responded
Thank you for your fantastic review! It’s wonderful to know that our team could assist you and provide the service you deserve. We’re here for you anytime you need help!
Bad customer service.
They don’t answer the calls. My car was not fixed. Left message for the manager two days ago. Still no one has called me back.
They don’t answer the calls. My car was not fixed. Left message for the manager two days ago. Still no one has called me back.
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by A
Service Price Transparency
Jul 17, 2024 -
Jaguar Land Rover Tysons Corner responded
We are sorry to hear about your experience. Please reach out to us at careteam@rosenthallandrover.com for further assistance while we look further into this.
It always be very clean and customer service is very
pleasant and service is great.
pleasant and service is great.
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by darrenp57
Service Price Transparency
Apr 02, 2024 -
Jaguar Land Rover Tysons Corner responded
Thank you for your 5 star review, we really appreciate it!
Good service, great advisors.
Alex is very helpful and goes the extra mile to ensure customer satisfaction. The Land Rover advisors are always ready to assist when needed.
Alex is very helpful and goes the extra mile to ensure customer satisfaction. The Land Rover advisors are always ready to assist when needed.
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by Shawnaf25
Service Price Transparency
Feb 15, 2024 -
Jaguar Land Rover Tysons Corner responded
We're delighted to hear about your positive experience with our service and advisors!