Mike Yates
Mike Yates at BMW of Bridgewater

Mike Yates | Page 2

General Manager

BMW of Bridgewater

655 U.S. 202
Bridgewater, NJ 08807

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5.0
114 Reviews

Dealership Experience

27 yrs, 1 mo

5.0

114 Reviews

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114 Reviews of Mike Yates

November 21, 2023

Dealership Rating
Employee Rating

I had my bmw battery replaced and oil changed after a long trip. Andrew took a very good care of my car, tire was aired and car was cleaned. I did not use the loaner car this time. Jose, a college mar More

by Great Service from BMW, Bridgewater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

BMW of Bridgewater responded

We're delighted to know that our team at BMW of Bridgewater took such good care of you and your car. It's great to see how much you appreciated the extra touches like a clean car, air in the tires, and even a ride! We'll make sure to pass on your kind words to Andrew, Jose, Lorrie, and Chris. Thanks for choosing us - we'll be here when you need us next time!

Nov 21, 2023

Great Service from BMW, Bridgewater responded

Thanks Andrew as always for the quality service!!!

November 02, 2023

Dealership Rating
Employee Rating

Subject: outstanding Experience with BMW Service I recently had the pleasure of visiting bmw bridgewater for a service appointment, and I must say, it was a fantastic experience from start to finish. More

by williamsmsu2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

BMW of Bridgewater responded

Anthony, we are so grateful to you for taking the time to share your glowing feedback. Thank you for choosing BMW of Bridgewater and for sharing your positive experience with our team. We wish you many safe miles ahead and we hope to welcome you back for your future automotive needs!

September 23, 2023

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BMW of Bridgewater was excellent from start to finish. Warm greetings from start to finish, made the whole process feel like dealing with friends or family. Rob Long was amazing and very thorough, asking More

by Raabgee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Long

Sep 25, 2023

BMW of Bridgewater responded

Raabgee, it's fantastic to know that Rob, Mike, and Howie made your experience at BMW of Bridgewater feel like dealing with friends or family. We appreciate the kind words about our team! Safe travels in your new ride, and enjoy it!

August 17, 2023

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I purchased a car for $70k and when I took it to PA to get inspected, it failed the inspection. How does a $70k car fail an inspection in less than 2 weeks of buying it? I had to replace all 4 tires and h More

by Cabo
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Aug 30, 2023

BMW of Bridgewater responded

I am happy to hear that these concerns have been resolved. Thank you for taking the time to speak with our team. Your feedback is appreciated in our efforts to improve, and if you need anything else, please don't hesitate to reach out! Take care, Justin O'Connor - Used Car Manager - 908-287-1800 x130

May 28, 2023

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It was a pleasure doing business with Mark. He made it simple and easy to help make our decision as to what we wanted in our car. He was friendly and patient. We will be dealing again in the f More

by eapalumbo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Ongsiako, John Marfoglio

May 31, 2023

BMW of Bridgewater responded

We're thrilled to hear that Mark made your car buying experience simple and easy here at BMW of Bridgewater. We strive to provide top-notch customer service, and we'll be sure to pass along your kind words to Mark! Thank you for choosing us for your car purchase, we appreciate your support.

May 27, 2023

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Employee Rating

My daughter bought her first car from BMW bridgewater NJ and it couldn’t have been a better experience. Manjula was amazing from start to finish. Her patience and knowledge is outstanding. We would absolute More

by RajL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manjula Biju

May 30, 2023

BMW of Bridgewater responded

We're thrilled to hear that your daughter had a terrific car-buying experience at BMW of Bridgewater! Manjula, Mike, and the rest of our team strive to provide only the best customer service, and we appreciate your support. Let us know how we can assist you and your family in the future. Cheers to many safe and happy miles!

May 23, 2023

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James was extremely friendly and easy to work with . Did a remote deal and it was well worth the drive !!!!! Will deffiintly be back again .. More

by Robnj27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2023

BMW of Bridgewater responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with James and the BMW of Bridgewater team. Drive safely, and we hope to see you back!

March 25, 2023

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Employee Rating

We had a Great experience at BMW Bridgewater . Manjula made buying the car experience very easy and was helpful in working with our schedule. She was always there to answer any concerns or questi More

by Charmaine Ahmad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manjula Biju

Mar 27, 2023

BMW of Bridgewater responded

Charmaine, we're glad you had a great experience working with Manjula! She will consistently go above and beyond to deliver great customer service and, as you said, make the purchasing process easy. We appreciate your business and hope to see you again at BMW of Bridgewater! Enjoy that new X3!

September 26, 2022

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Employee Rating

Darell and the whole staff went above and beyond to take car of me. Outstanding service More

by Robert Larsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

BMW of Bridgewater responded

Robert, thanks so much for the five-star review for BMW of Bridgewater! We are thrilled that Darell and our whole team left a great impression and took excellent care of your vehicle. See you down the road!

August 24, 2022

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BMW of Bridgewater has the best service department and the employees are wonderful. Jose was great, thank you More

by lbeans31563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco, Chris Apgar, Jeff Defonseka , Jose Fernandez

Aug 24, 2022

BMW of Bridgewater responded

We're glad you have the utmost confidence in Jose and the BMW of Bridgewater service team! Thank you for your kind words and five-star review - we'll be here if you need us down the road. Be well!

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