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Mike Wrigley
Mike Wrigley at Folsom Lake Ford

Mike Wrigley | Page 18

Sales Manager

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.9
294 Reviews
4.9

294 Reviews

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294 Reviews of Mike Wrigley

November 06, 2024

Dealership Rating
Employee Rating

Sales person was very efficient and he made sure we got a fair deal on the purchase of a used car. Very good management as well. More

by SISIRAY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson

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Nov 07, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our sales team and that you felt you received a fair deal on your used car. At Folsom Lake Ford, I strive for excellence in both our service and management. I appreciate your kind words and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 03, 2024

Dealership Rating

Extremely bad customer service and downplayed the issue by gave command to repair vehicle without owner’s consent. More

by xingxsu1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Scott Berry

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Nov 05, 2024

Folsom Lake Ford responded

Thank you for your feedback. I understand that you experienced issues with our service department during your visit. I value your perspective and would like to hear more about your experience. Please feel free to contact me directly so we can work towards a resolution. Your satisfaction is important to us, and we appreciate the opportunity to improve. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 02, 2024

Dealership Rating
Employee Rating

Everyone was helpful friendly and patient with it taking me time to make a decision. More

by RICHARDSONPUBLIC
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Greg Dobbins, James Fuhs , Paul Campagna

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Nov 05, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you found our team at Folsom Lake Ford to be helpful, friendly, and patient during your decision-making process. I appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 02, 2024

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Employee Rating

Listened to what we wanted and gave all the information we needed on our new truck. This is our 6th vehicle and will buy again. More

by CHRISJANESHENDERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Greg Dobbins, James Fuhs , Luis in service is reason I bring our other two fords for service.

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Nov 05, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that your experience with Folsom Lake Ford was positive and that we could provide you with the information you needed for your new truck. I truly appreciate your loyalty as a repeat customer and look forward to assisting you again in the future. Enjoy your new vehicle! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 24, 2024

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Employee Rating

Treated with dignity and respect; all questions thoroughly answered. Whole experienve painless and plrasurable. Eill always come back. More

by AWILLIAMS47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skye Mascadri, Greg Dobbins , Paul Campagna, Scott Berry Jr.

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Oct 25, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! We at Folsom Lake Ford are thrilled to hear that you felt treated with dignity and respect, and that your experience was both painless and pleasurable. We truly appreciate your kind words and look forward to welcoming you back in the future. Don’t hesitate to share your experience with others! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 13, 2024

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Employee Rating

My service manager could not have been more courteous, polite, extremely helpful and very professional. I’ve kept his business card and plant call upon him the next time I need service. More

by MCMILLEN2B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skye Mascadri, Greg Dobbins, James Fuhs

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Oct 15, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our service manager at Folsom Lake Ford. We appreciate you keeping their card for future needs and look forward to assisting you again. Your satisfaction is our priority, and your feedback motivates us to continue delivering excellent service! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 09, 2024

Dealership Rating
Employee Rating

I have always had an excellent experience at Folsom Lake Ford service center. This time was no exception. Full 30k service. Also diagnosed an issue i reported having with A/C and fixed with a simple reset More

by NLB222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Greg Dobbins, James Fuhs , Paul Campagna

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Oct 11, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you consistently have excellent experiences at Folsom Lake Ford's service center. It's great that our team was able to resolve your A/C issue efficiently during your 30k service. I appreciate your loyalty and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 09, 2024

Dealership Rating
Employee Rating

Everyone was fantastic best customer service and buying experience I’ve ever had thanks very much More

by dale39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skye Mascadri, Greg Dobbins

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Oct 11, 2024

Folsom Lake Ford responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had the best customer service and buying experience at Folsom Lake Ford. Your kind words motivate us to keep delivering exceptional service. I look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 07, 2024

Dealership Rating
Employee Rating

Great service and great communication. James's address all of the issues I had with my new F250. Thank you! More

by JEREMYCOLLINS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Dobbins, James Fuhs

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Oct 09, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had great service and communication during your experience at Folsom Lake Ford. It's fantastic that James was able to address all your issues with your new F250. We truly appreciate your feedback and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 05, 2024

Dealership Rating
Employee Rating

Whole process went smooth! Extremely happy! Dealer trade to get my business. Huge THANK YOU! More

by Enforcementtow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Greg Dobbins , Paul Campagna, Nazar Murdik

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Oct 08, 2024

Folsom Lake Ford responded

Thank you so much for your wonderful feedback! I'm thrilled to hear that the entire process went smoothly and that you're extremely happy with your experience at Folsom Lake Ford. Your satisfaction means a lot to me! I appreciate your kind words and look forward to assisting you again in the future. Enjoy your new vehicle! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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