Mike Worthington | Page 5

Friendly and honest! Our sales rep was Mike. He was very friendly and honest throughout the whole process. Every person we came in contact at the Germain Mazda dealership Our sales rep was Mike. He was very friendly and honest throughout the whole process. Every person we came in contact at the Germain Mazda dealership was very friendly as well. Very seamless and easy process! (And fun!) Thanks Mike and Germain! More

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Honest, Friendly Dealership Mike was so easy to work with. He reached out to us right away and worked with us through our entire buying experience. Sonny was friendly and court Mike was so easy to work with. He reached out to us right away and worked with us through our entire buying experience. Sonny was friendly and courteous and didn't push us into more than we could afford. We would definitely use this dealership again. They treated us like family!! More

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Stress less buying Mike was extremely helpful and knowledgeable. I appreciated the fact that he didn't push the more expensive trim package when he knew that I could get Mike was extremely helpful and knowledgeable. I appreciated the fact that he didn't push the more expensive trim package when he knew that I could get everything I wanted (and then some actually) in the less expensive model. Damon was great as well, in that, he presented the warranty options but didn't pressure me into getting more coverage than I really needed. The trade-in offer was fair and the financing was as I expected. No need to feel defensive or combative when going through the buying process. More

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Polite, but Difficult Mike Worthington is inexperienced, but very polite & eager to make a happy sale. Expected to purchase my low priced used car by credit card, but was t Mike Worthington is inexperienced, but very polite & eager to make a happy sale. Expected to purchase my low priced used car by credit card, but was told I couldn't. Tried to work out financing with no cost, planning to pay it right off as the money is sitting in the bank, but was told I had to make payments for 4 months. When I said I was unwilling to do this, I wasn't paying interest when the money was sitting in the bank, they reduced the price of the car. Seemed fair till I saw the $195 origination fee to do the paperwork. After 2 1/2 hours of stressing numerous times, I wasn't willing to pay any additional cost & would easily come back tomorrow, I felt scammed to see this extra $195! Jeremy, the used car manager was the typical slimy guy pushing for the benefit of the dealership with bank kickbacks... Damon saved the day or else I would have walked away. More

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Best experience in over 20 years Mike was genuinely friendly and honest. He knew the product well and listened to what we wanted and did not want. We were not pressured into buying Mike was genuinely friendly and honest. He knew the product well and listened to what we wanted and did not want. We were not pressured into buying or buying upgrades that we did not want. It was a very enjoyable experience in dealing with the staff from the GM to Finance to Service but especially Mike. More

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Great experience for first time buyer. My salesman Mike Worthington, was very personable and relatable. He was very honest in his opinions and tried to answer all of my questions fully. I h My salesman Mike Worthington, was very personable and relatable. He was very honest in his opinions and tried to answer all of my questions fully. I highly recamend this dealership for the professionalism and quality of service. More

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Painless experiance I hadn't bought a car in 10 years and was dreading this "experience". However, all associates were very helpful, professional, and knowledgeable, esp I hadn't bought a car in 10 years and was dreading this "experience". However, all associates were very helpful, professional, and knowledgeable, especially Mike, my sales associate (no pressure). I knew I wanted a small CUV, but was not sure what I wanted as there is a lot of competition in the category. The CX-5 practically sold itself, so after much research and many test drives of other CUVs, I chose the CX-5. I had to wait a few days to receive the color I wanted, but overall a pleasant experience. More

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Super nice, but come in with your best price First of all, I would like to say that everyone at the dealership, not just my sales rep, were super nice to me whenever I came in to the dealership. First of all, I would like to say that everyone at the dealership, not just my sales rep, were super nice to me whenever I came in to the dealership. From my rep, to his boss, to his boss's boss, to other reps on the floor, all said hello and kept me company when I was waiting for various things. I also really appreciate the 3 for Free deal that they're running currently on services, and the loyalty rebate for those who have purchased from Mazda before (this is my 2nd). The only advice I would give, and this is a concern every time you go to a dealer, but lead with a darn good price. Not everyone is a negotiator and if you start out high assuming that they'll push back (or better yet, they won't and you get the high tag), you may lose out when they start shopping around. All someone has to do is say "Germain offered me this, can you beat it" and it doesn't take much for the other dealerships to beat it. Everybody wants to win business away from you guys and they'll jump at the opportunity to beat out your price. Ultimately, you came back with a counter and won my business, but what if I hadn't offered you the opportunity to do so? Other than that, Mike Worthington was awesome! Super not-salesy, which I appreciate, and easy to chat with. He was quick to respond whenever I texted/called. Really all you can ask for. One dealership did actually offer a slightly lower price, but I wanted to give you guys the business because Mike spent a lot of time with me and I felt he deserved the deal. Keep it up, Germain! You might have a customer for life ;) More

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New Year New CX-3 I am very pleased with my experience at Germain Mazda. I had been in contact with Jordan Hoffman through email about CX-3's for a couple of months be I am very pleased with my experience at Germain Mazda. I had been in contact with Jordan Hoffman through email about CX-3's for a couple of months before I made a trip to the dealership. Jordan provided me with information on the vehicle and any pricing questions I had. I went in on New Years Eve to take advantage of the end of the year deals and was helped by Mike Worthington. Mike took me through every detail of the car and out on a test drive. I wasn't pressured and Mike was very easy to get along with. I felt like I was buying a car from a friend and not a pushy salesperson like experiences I've had elsewhere. I had some doubts about my trade-in and the price of the new vehicle and I was immediately introduced to Sonny Sosniak the General Manager. Sonny took the time to explain the pricing, terms of the warranty, and was even able to have a CX-3 delivered from out of state in the color that I wanted. Germain Mazda set out to gain my trust and a lifelong customer rather than just sell me a vehicle and push me out the door. Mike even took the time to play his favorite Adele song to help me setup my stereo, navigation, and phone in the car before I left the dealership. I am very happy with the new car and glad that I took the time to stop at Germain Mazda. More

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Super-easy car purchase We went in to look at a few models, and we fell in love with a used car after the test drive. This was an easy process, no sales pressure at all, ever We went in to look at a few models, and we fell in love with a used car after the test drive. This was an easy process, no sales pressure at all, everything was explained very well, and management even pitched in as they were somewhat short-staffed (we bought just a couple of days before Christmas). Nice experience, would recommend. More

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