Mike Weinstein
Mike Weinstein at Golling Chrysler Dodge Jeep Ram
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Mike Weinstein

Service Advisor

Golling Chrysler Dodge Jeep Ram

2405 S. Telegraph Road
Bloomfield Hills, MI 48302

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4.4
14 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

16 yrs, 3 mos

Languages Spoken

English English

4.4

14 Reviews

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14 Reviews of Mike Weinstein

February 15, 2025

Dealership Rating
Employee Rating

I have received excellent service at Golling. They are very courteous. They always look into my concerns and follow up with me their facility seems very clean and well run More

by whataskippyLiz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 21, 2025

Golling Chrysler Dodge Jeep Ram responded

Thank you so much for the review! We're happy to hear you had a good experience with us. We always strive to provide excellent customer service and we appreciate you taking the time to share your feedback.

January 03, 2025

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The experience with the oil change was good and checking for some lights on dashboard were checked out and all was good and they took care of a previous issue. They did send me to the service desk because More

by spartyartty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Golling Chrysler Dodge Jeep Ram responded

I apologize your initial experience wasn't satisfactory; great customer service is our top goal. I am glad Kelly was able to help you out when you called and got you all set for an appointment. If you have any other issues, please feel free to contact Greg Edmonson, Service Manager, at 248-409-2422. Thank you!

September 28, 2024

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Friendly and clean place Not waiting too long. Good service good explanation and helpful. Always smiling More

by Straub1269
Service Price Transparency
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Recommend Dealer
Yes
Nov 20, 2024

Golling Chrysler Dodge Jeep Ram responded

Thank you so much for the review! We're thrilled to hear you had a good experience with us. We always strive to provide excellent customer service and we appreciate you taking the time to share your feedback.

August 26, 2024

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Love this dealership! !! Always clean and the staff is very courtesy. I'm never there long when have service done to my vehicle. Pete is the best salesman that I've ever de More

by patrice.hearns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Rasho, Dionne Fields

Sep 12, 2024

Golling Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your business and happy to help. Have a great day and enjoy the new vehicle.

August 18, 2024

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Excellent service in the service departments. Great help with leasing a vehicle and with purchasing of a vehicle . Friendly staff and a clean and well run in all aspects dealership . Will always More

by Kurt Hollweg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marty Knudsen, Bryan McClennen

Sep 12, 2024

Golling Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your business and happy to help. Have a great day and enjoy the new vehicle.

August 12, 2024

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Fast and reliable service. Service rep is friendly, helpful, and accommodating going out of his way to satisfy customer. More

by Dmoore3006
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Recommend Dealer
Yes
Sep 12, 2024

Golling Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your business and happy to help. Have a great day.

July 25, 2024

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I highly recommend this dealership for their repair services. The team is very professional, knowledgeable, works quickly and efficiently. More

by wloszczynski
Service Price Transparency
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Recommend Dealer
Yes
Aug 09, 2024

Golling Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your business and happy to help. Have a wonderful day.

July 14, 2024

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Employee Rating

Clean, efficient, and pleasant dealership. Performed work was accurate and the vehicle returned washed. Service agent was professional and the work performed was explained. More

by Ron
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Recommend Dealer
Yes
Aug 09, 2024

Golling Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your business and happy to help. Have a wonderful day.

March 27, 2024

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Employee Rating

Jeff Frank, service director at jeep golling , and Mike advisor If I can put no star at all, I would. They Canceled my appointment for repair because the survey they sent me wasn’t saying good thing about More

by Khaoula.braham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 27, 2024

Golling Chrysler Dodge Jeep Ram responded

We apologize you are having issues with your new vehicle. Unfortunately, we didn't meet your expectations because you opted to take your vehicle before we could diagnose and repair it. We feel the reviews are unfair because we didn't get the chance to diagnose the problem. Please reach out to Ed Shargabian, assistant service manager, at 248-409-2341 so that we can help resolve this.

Apr 01, 2024

Khaoula.braham responded

I didn’t opt to take my car sir, I was scheduled to come back for repair on March 20th. I received a call on March 11th from Mr Mike Weinstein to cancel my appointment because I expressed my frustration and un satisfaction with jeep in general and the service department in the survey . When I called the service director : Mr Jeff Frank, he confirmed that he’s aware about my cancellation, he told me : «  you’re not happy, go elsewhere, we will not repair your car » I told him don’t take it personal, he said : «  here at jeep, we take everything personal »!! It’s so shocking !!

February 28, 2024

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Mike W does great work with the customer Makes you feel important. More people should be like him More

by Rjw3040
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2024

Golling Chrysler Dodge Jeep Ram responded

Thank you for the review. We appreciate your business and happy to help! Have a wonderful day.

1

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