Mike Waddle | Page 45

Not leaving until you're comfortable. After having work done to replace my Right front Control arms, I was driving off and thought I heard a rubbing sound. I slowed and crept around the bu After having work done to replace my Right front Control arms, I was driving off and thought I heard a rubbing sound. I slowed and crept around the building to try and listen. Jerry who was in his truck and leaving for the day, noticed my actions, inquired on what I was doing, and wouldn't go home for the day until I was comfortable with the cars performance. Turned out the sound was outside and not my vehicle. * The next morning, Mike called to follow-up and give me a suggestion for my interior regarding another issue they had performed for me. Nothing else to say, but Great Customer service, and Thank you to Jerry, Mike and staff! More

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Satisfied With the Work Done I needed a lube, oil change, filter change, and multipoint inspection. I got what I came there for, so I am quite happy and satisfied. I needed a lube, oil change, filter change, and multipoint inspection. I got what I came there for, so I am quite happy and satisfied. More

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We came in without an appointment for a recall, drove right in and waited on immediately. After looking up the cars records, they gave us a call and asked if we'd like to do the Works, and we said yes. H right in and waited on immediately. After looking up the cars records, they gave us a call and asked if we'd like to do the Works, and we said yes. Had our car back within a couple of hours, washed, and ready to go. More

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Always courteous and efficient I pulled into the service bay and within seconds I was greeted by an advisor who asked to help, invited me to sit inside or out, and took my vehicle a I pulled into the service bay and within seconds I was greeted by an advisor who asked to help, invited me to sit inside or out, and took my vehicle away to be serviced. He then came back explaining to me what needed to be done. Paying was a little slow, but a new (very attractive) young lady was being trained. More

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Excellent service and always friendly. Wouldn’t take my truck to anyone else. I’m on my sixth Ford product and will continue to be a customer going forward. truck to anyone else. I’m on my sixth Ford product and will continue to be a customer going forward. More

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Experience Very good customer service, Mike was very friendly and take care right away the issue with our car and the did it on a short time Very good customer service, Mike was very friendly and take care right away the issue with our car and the did it on a short time More

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Arlington Heights Ford they servicing my Ford Transit. I leave five minutes away from AH Ford, so it’s very convenient for me. They do a good job. leave five minutes away from AH Ford, so it’s very convenient for me. They do a good job. More

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Experience Had a little trouble with the lift once my truck was up in the air, but matter was resolved. Jerry took care of me. Thank you Jerry. Had a little trouble with the lift once my truck was up in the air, but matter was resolved. Jerry took care of me. Thank you Jerry. More

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Great service with a smile!! Quality service starts from the top guy in the shop — In this case its Jerry Hood. Nothing gets past him, if you feel there’s a problem it quickly goe Quality service starts from the top guy in the shop — In this case its Jerry Hood. Nothing gets past him, if you feel there’s a problem it quickly goes away or gets fully explained. No exceptions! More

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Excellent Arlington Heights Ford never disappoints. The service department always goes the extra mile to make sure we are satisfied with our repairs! Thanks fo Arlington Heights Ford never disappoints. The service department always goes the extra mile to make sure we are satisfied with our repairs! Thanks for everything you do to make our experience a positive one! In these times, it is rare to find a business that truly puts the customer first. This is why Arlington Heights Ford has been our go-to dealership for so many years (we just purchased our 16th vehicle from this dealership!) We are also so proud of the Ford Motor Company and how they have rallied to answer the request of our President to help out our Nation during this crisis-GREAT JOB!!! Thanks again for yet another JOB WELL DONE!!! More

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