Mike Waddle | Page 24

I have relied on the services at Arlington Heights Fort for over 10 years and will continue to do so because of their friendly professional approach and customer services which is second to none for over 10 years and will continue to do so because of their friendly professional approach and customer services which is second to none More

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Good and quick service. In and out fast. Very very very very very very efficient In and out fast. Very very very very very very efficient More

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Mike was great to work with! He was very helpful when I got my tired rotated & oil change. I appreciate his professionalism He was very helpful when I got my tired rotated & oil change. I appreciate his professionalism More

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The staff is the best and they explain very well what your vehicle needs.thanks your vehicle needs.thanks More

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Had a great experience today getting my oil changed today. The newly renovated waiting room if fantastic. Mike was friendly and the service was done very quickly. today. The newly renovated waiting room if fantastic. Mike was friendly and the service was done very quickly. More

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AH Ford Service Dept. comes through again. My Ford vehicle has had a series of minor, but annoying service issues. Each time I encounter the service department, they list comes through again. My Ford vehicle has had a series of minor, but annoying service issues. Each time I encounter the service department, they listen patiently to my frustrations and treat these minor concerns with the same diligence as if they were a significant concern. Kudos to Mike Waddle during my most recent visit. Mike handled my phone call, set the appointment, communicated my concerns to the tech, ordered the parts, liaised with Ford Customer Service, and tackled the mounds of paperwork it took to fix the problem. There was no need to argue or haggle to get the job done. Every facet of the service visit exceeded my expectations. I expect to continue visiting the service department for my regular maintenance needs, and I feel good knowing that if a repair concern crops up again, Mike, Jerry Hood, and Mr. Guido are there to ensure a quality repair resolution and (my) complete customer satisfaction. More

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Worked with Mike Waddle, service manager, he addressed and corrected the issue with my vehicle. He followed up and kept me informed the whole time. Quick turn around. Great service! and corrected the issue with my vehicle. He followed up and kept me informed the whole time. Quick turn around. Great service! More

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Mike Waddle was excellent,great Communication and quick turn arround will work with him again turn arround will work with him again More

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Always treated us like Family for 30 years, always know my problems will be solved and questions answered. my problems will be solved and questions answered. More

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Arlington Heights Ford's service department is fantastic. The customer service of Mr. Mike Waddle in particular went above and beyond! His patience, kindness, and honest explanation of our car's issues wa The customer service of Mr. Mike Waddle in particular went above and beyond! His patience, kindness, and honest explanation of our car's issues was more than appreciated in a day when those qualities are often scarce to say the least. Thanks Mike! And thanks AH Ford! More

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