Dealership Experience
6 yrs, 8 mos
Industry Experience
31 yrs, 7 mos
Languages Spoken
English
160 Reviews
Write a Review160 Reviews of Mike Trotta
October 22, 2024
Simply put, if you're looking for a great used car at a fair price, look no further, Novak Motors is the only place to go! This is the second vehicle my family has purchased there. From the moment I walked fair price, look no further, Novak Motors is the only place to go! This is the second vehicle my family has purchased there. From the moment I walked into the showroom til the time I drove out with my beautiful new set of wheels, it was a wonderful experience! I was lucky to get Scott M as our salesman. He is a pleasure to deal with, very knowledgeable, no pressure, no bulls**t, i never felt rushed, and he wasn't glued to my side as I strolled the showroom. The showroom itself is gorgeous and very well maintained. They have a vast inventory of beautiful vehicles in perfect condition, all of them cream puffs in their own way. no hidden fees no last minute nonsense. Novak is extremely transparent. I've sent friends there as well who've purchased vehicles and had the same great experience. Their website is easy to navigate and filter for specific vehicles. But nothing beats going down to the showroom and looking at all the beautiful cars, it's almost impossible not to find a vehicle there! More
Other Employees Tagged: Scott Misino, Gregory Hampton
October 16, 2024
Thank you Scott and Novak Motors! It was such a simple and straight forward process. Everyone was very helpful and pleasant. Overall a great experience! It was such a simple and straight forward process. Everyone was very helpful and pleasant. Overall a great experience! More
Other Employees Tagged: Scott Misino, Gregory Hampton
October 14, 2024
I am a repeat customer. The buying experience is like no other. Very straight forward and no hidden fees. Scott, the salesman was very patient and friendly. We truly enjoy The buying experience is like no other. Very straight forward and no hidden fees. Scott, the salesman was very patient and friendly. We truly enjoyed him. However, the service department was the pits. They literally broke my car and I was forced into buying another vehicle. It’s a long story but I do not recommend the warranty or the service department at Novak. Go get work done on your vehicle at another warranty approved shop. Ray, the service manager has NO CLUE what his technicians are doing. More
Other Employees Tagged: Scott Misino, Gregory Hampton , Ray, the service manager
September 13, 2024
Amazing personnel assistance and quality inventorying to choose from. Nocack went above and beyond to find us the van we wanted? choose from. Nocack went above and beyond to find us the van we wanted? More
Other Employees Tagged: Scott Misino, Gregory Hampton
September 06, 2024
4th purchase of a vehicle from Novak, GOOD CUSTOMER. This car had one 1 key, they made me buy second key for 300.00, Customer service for loyalty was ignored. They offered me a ridiculously low trade in This car had one 1 key, they made me buy second key for 300.00, Customer service for loyalty was ignored. They offered me a ridiculously low trade in value, it was insulting, I sold it privately for DOUBLE there offer. Shame on management. Gabe tried his best or at least expressed that he did, who knows. Long story short, for 300.00 they lost a great customer who referred 7 sales made buy Novak. The bottom line, the stories you here about you are just a number is absolutely true! More
Other Employees Tagged: Gabriel Hernandez
August 10, 2024
This transaction was a breeeze! Quick and easy! Scott and the entire team made buying a used car painless! I highly recommend Scott and Novack Motors. Quick and easy! Scott and the entire team made buying a used car painless! I highly recommend Scott and Novack Motors. More
Other Employees Tagged: Scott Misino, Gregory Hampton
July 23, 2024
Gabriel was top notch excellent to work with quick and attentive. He understood my needs for the truck worked with me on the extended warranties got me in and out on pick up will definitely do business ag attentive. He understood my needs for the truck worked with me on the extended warranties got me in and out on pick up will definitely do business again. More
Other Employees Tagged: Gregory Hampton, Gabriel Hernandez
July 17, 2024
Great experience at Novak Motors and with Scott Misino Big selection .very knowledgeable. Easy process for buying our Cherokee. No pressure tactics . No hidden fees.. highly recommend Novak and Scott Mis Big selection .very knowledgeable. Easy process for buying our Cherokee. No pressure tactics . No hidden fees.. highly recommend Novak and Scott Misino . More
Other Employees Tagged: Scott Misino, Gregory Hampton, Gabriel Hernandez, Jerry Mancini, Kristin Loos, Rodney Hassell, Jonathan Brignoni
June 22, 2024
Great service! Scott was a great help. Very patient and even gave my daughter a stuff animal to keep her happy! 10/10 LOVE MY NEW CAR Scott was a great help. Very patient and even gave my daughter a stuff animal to keep her happy! 10/10 LOVE MY NEW CAR More
Other Employees Tagged: Scott Misino, Jerry Mancini , Frank
May 23, 2024
My experience at Novak Motors was fantastic! From my initial contact to walking through the doors and finally driving off the lot with an amazing car, the entire experience exceeded my expectati From my initial contact to walking through the doors and finally driving off the lot with an amazing car, the entire experience exceeded my expectations. The dealership is clean, spacious, well-stocked, and staffed by incredibly attentive and polite individuals. Scott, my salesman, was outstanding—highly knowledgeable, genuinely interested in understanding my needs, and patient throughout every step of the process. The GM and finance team was incredibly attentive too! If you’re in the market for a car, don't hesitate to visit Novak Motors! More
Other Employees Tagged: Scott Misino