Mike Torres
Mike Torres at Dick Scott Chrysler Dodge Jeep Ram
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Mike Torres

MikeTorres@dickscott.com, Parts Manager

Dick Scott Chrysler Dodge Jeep Ram

684 W Ann Arbor Rd
Plymouth, MI 48170

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33 Reviews
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33 Reviews

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33 Reviews of Mike Torres

May 02, 2023

Dealership Rating
Employee Rating

I love this dealership. They are honest and have integrity which is nearly impossible to find these days. Great pricing too. I just purchased my 5th truck from them and I am More

by TONY269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Scott, Larry Welsh, Antwone Bedford, Justin Baxter, Lori Jackson , Renee Adams, Jason Bone, George Rodopoulos, Jerry Walter

May 03, 2023

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team, Tony. We're glad to hear we delivered such a great experience! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 31, 2022

Dealership Rating
Employee Rating

Jason Scott and Brad Lado were outstanding. Their work made my new Durango very Personalized. More

by z6vette
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Scott, Lori Krystoff, Brad Lado , Brad Lado

Jan 02, 2023

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Dick Scott Chrysler Dodge Jeep Ram! Congrats on your new purchase, and let Jason know if we can be of any more assistance! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 12, 2022

Dealership Rating
Employee Rating

Marcus and Jon were very helpful with this purchase and Jason and Justin completed the purchase. Mike in Parts finalized my experience with the purchase of additional accessories. As a repeat customer of m More

by jim_delap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review, Jim! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dick Scott Chrysler Dodge Jeep Ram are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 13, 2021

Dealership Rating
Employee Rating

Dick Scott Dodge has always been my Favorite dealership, they're very kind courteous and helpful and the dealer that I dealt with this time was also.. I would recommend them to everyone. More

by acov58
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Scott, Antwone Bedford, Sean Williams , Kevin Ferguson, Jim McCloud, Chris Silski, Jerry Walter

Dec 13, 2021

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dick Scott Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 04, 2020

Dealership Rating
Employee Rating

This dealership is awesome. They treat you the way you would hope all dealerships would be. They value time and money and the relationship they build with their customers. More

by Fox
Recommend Dealer
Yes

Other Employees Tagged: Jason Scott, Lori Krystoff, Brad Lado, Justin Baxter , Dana Kemp, Jim McCloud, Ricky Perez

Jun 04, 2020

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 18, 2020

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Employee Rating

routine service on my 2016 Ram 1500 I have been taking my truck to your shop since it was new in 2016. The service and price has been great. I can't touch the price even when I buy my ow More

by GREGORY.SABAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Welsh , Jim McCloud

May 18, 2020

Dick Scott Chrysler Dodge Jeep Ram responded

Hi Gregory, Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 19, 2020

Dealership Rating
Employee Rating

Great customer service and quick response to vehicle problem They always have treated me as an important customer. The service work on my vehicle has always been done in a professional manner. This dealership More

by chinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Williams , Jim McCloud

Mar 24, 2020

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service and appreciate you taking the time to comment on your experience with us!

February 26, 2019

Dealership Rating

Bad customer response.. Called several times for a status report on my jeep but my calls went unanswered and straight to voice mail. Never once did I get a call back, after 2 More

by citywideinvestment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jason Bone, Jim McCloud, Joe Nall, Daryl Schou, Harley Wood

Feb 27, 2019

Dick Scott Chrysler Dodge Jeep Ram responded

We sincerely apologize you had a negative experience at our Dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. We are very sorry to hear you were not provided with the excellent customer service our dealership strives to show our customers. We take all comments and concerns seriously. We have made our Service Manager aware of your experience, we apologize he was unable to return your call, he was out of the office the day your vehicle was in for service. He can also be reached at 734-451-2110.

February 16, 2019

Dealership Rating
Employee Rating

Great service dept. Stopped in on way to work to get oil change, tire rotation and a recall taken care of. The recall was just a software flash. Everyone was extremely pl More

by Btedge05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2019

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service and appreciate you taking the time to comment on your experience with us!

February 14, 2019

Dealership Rating
Employee Rating

Courteous, fast service! Everyone was courteous and pleasant, and the service was fast, The people were great, and using the Jeep wave program was awesome, and the price was r More

by deryp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Krystoff, Brad Lado , Jason Bone, Kevin Dodd, Jim McCloud, Dan Monforton , Joe Nall, Daryl Schou, Harley Wood

Feb 15, 2019

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to have been able to provide you with a great experience and excellent customer service. We are happy to hear the Jeep Wave Program made your service visit even more convenient. We look forward to seeing you on your next visit!

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