103 Reviews of Mike Todd
July 01, 2024
We bought our 2024 Kia Seltos on May 30th. Mike Todd worked with us. Mike was open and honest re any question I asked or any concerns we had. Since I (the woman) did all the negotiating, t Mike Todd worked with us. Mike was open and honest re any question I asked or any concerns we had. Since I (the woman) did all the negotiating, this made a big impression on me. We dealt with another dealership (not Kia) earlier that morning that refused to acknowledge any question I asked. I was very upfront with Mike on what I wanted, and what price we expected to pay. He, and Scott Murray (finance) made it happen. It took 4 hours, but it was a very smooth and easy process. We were treated so well throughout the entire process. I have already bragged about the great service we received, but Hagerstown Kia is already known by many in Boonsboro for being very easy to work with. More
Other Employees Tagged: Scott Murray
January 18, 2024
I talked to the Hagerstown KIA They are trying to help me with this Issue with my Kia, The day I bought a Kia soul 2023 It only had 17 miles on the car and on my way home all kinds of warnings came on d me with this Issue with my Kia, The day I bought a Kia soul 2023 It only had 17 miles on the car and on my way home all kinds of warnings came on dash and for a new car that.s bad, so i called Hagerstown Kia and so the car was in the shop 5 times and they are trying to find out what is causing the problem. the warning lights come on my dash every day since i bought the car, i have print outs and dates and times of everything, My hopes they can find out the bad issue. More
Other Employees Tagged: Ben Alvestad
February 25, 2019
Great used car buying experience From the first phone conversation with Richard Koehler to set up a visit to have two CR-Vs held to look at to the final signature the whole experience From the first phone conversation with Richard Koehler to set up a visit to have two CR-Vs held to look at to the final signature the whole experience was smooth and painless. I had set up to view two other Honda's with another dealer and was recommended to check out Hagerstown Kia. I gave them a call, Richard was very accommodating and made all the arrangements for the visit. When I called back to change the day and time of the visit it was seamless. My wife and I went out from Westminster and looked at a CR-V EX-l and Touring model. Our salesman was Mike Todd, nice man, no pressure, friendly approach and a great customer service. Rich Whittington the finance man was just as professional and accommodating. Highly recommend this dealership for you next purchase. More
Other Employees Tagged: Richard Koehler, Rick Whittington
September 26, 2018
Kia soul Great experience buying a new vehicle. Mike Todd was super😁 Love the kia soul we got 37 mpg driving home to marlinton, wv. It was a 5 hour drive t Great experience buying a new vehicle. Mike Todd was super😁 Love the kia soul we got 37 mpg driving home to marlinton, wv. It was a 5 hour drive to the dealership, but it was worth the drive. More
December 30, 2017
Excellent Service We have been very pleased with services received at Hagerstown Kia. From selecting a vehicle to financing, the staff make the process go smoothly. I h We have been very pleased with services received at Hagerstown Kia. From selecting a vehicle to financing, the staff make the process go smoothly. I highly recommend this dealership! More
December 13, 2017
Excellent Service We visited Hagerstown Kia looking to buy a Kia Forte. Our salesperson was knowledgeable about the car and all its features. It was a very smooth proce We visited Hagerstown Kia looking to buy a Kia Forte. Our salesperson was knowledgeable about the car and all its features. It was a very smooth process from start to finish and I would highly recommend this dealership to family and friends. More
October 03, 2017
I just purchased my car so I have not had it serviced yet. Mike was very welcoming went I entered the show room. I didn't purchase the car on the first day but Mike stayed in contact with me until I was ready Mike was very welcoming went I entered the show room. I didn't purchase the car on the first day but Mike stayed in contact with me until I was ready to buy. He was very friendly and cared about helping me select the right car for my needs. I would highly recommend Mike to anyone that I know that is looking for a car. More
September 13, 2017
Looking For a Used CR-V When I walked up to the door I was greeted very cordially by Mike Todd, unlike other dealerships where I have had to search for a sales person. Mike m When I walked up to the door I was greeted very cordially by Mike Todd, unlike other dealerships where I have had to search for a sales person. Mike made the job of finding the vehicle I was looking for very easy, showing me one that had just been traded in and wasn't on the lot yet. Working with Mike was the most pleasant purchasing experience I have ever had at a car dealership. More
September 06, 2017
Awesome Answered all questions everyone was respectful and helpful made the process quick and painless highly recommend and will be a returning customer to Ha Answered all questions everyone was respectful and helpful made the process quick and painless highly recommend and will be a returning customer to Hagerstown kia More
August 26, 2017
Mike Todd,Sales My salesman, Mike Todd was exceptional! He never made me feel pressured to buy a vehicle and took his time to explain in detail about the vehicle I b My salesman, Mike Todd was exceptional! He never made me feel pressured to buy a vehicle and took his time to explain in detail about the vehicle I bought. He was very easy to work with and I would highly recommend Hagerstown Honda /Kia to anyone looking for a new or used vehicle. Mike and all the other staff members were very curtious and very custom service oriented. More
Other Employees Tagged: Whitney