Mike Szafraniec

I had a great experience buying my car from Ian Edmonson at City Volkswagen of Evanston. Coming in knowing the model I wanted, Ian patiently walked me through the process—inspecting the car, arranging a tes at City Volkswagen of Evanston. Coming in knowing the model I wanted, Ian patiently walked me through the process—inspecting the car, arranging a test drive, and explaining all key features and what to expect. Marcus Carnes was my first point of contact over the phone. We chatted at least five times the day before I visited the dealership, and he put me completely at ease from the start. Ian was professional and never rushed me, answering my questions thoughtfully and giving me space to consider everything carefully. The experience was smooth and relaxed, with Ian maintaining a helpful, approachable attitude throughout. Alex Paszkowski, the finance manager, helped me get settled up. He was clear about the terms and made the financing process quick and easy, which I really appreciated. At checkout, Mike Szafraniec, the service advisor, assisted me and made sure everything was wrapped up smoothly. I also want to mention that Ian connected me with a reliable car insurance broker, which made getting insurance hassle-free. I highly recommend Marcus, Ian, Alex, Mike, and the entire team at City Volkswagen of Evanston to anyone in the market for a new car. Thanks! More

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