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Mike Siefers
Mike Siefers | Page 36
Service Advisor
Kenny Ross Subaru
11299 Lincoln Hwy
North Huntingdon, PA 15642
686 Reviews
Dealership Experience
5 yrs, 5 mos
Industry Experience
15 yrs, 1 mo
686 Reviews
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686 Reviews of Mike Siefers
June 14, 2024
Called, made appointment for state inspection and to have the AC checked. AC fixed itself on way to appointment. Arrived and was taken in and scheduled promptly. Got inspection and oil change. Went home. Ev the AC checked. AC fixed itself on way to appointment. Arrived and was taken in and scheduled promptly. Got inspection and oil change. Went home. Everyone was pleasant and helpful. Service was prompt and as expected. What else is there to say? I don't remember who waited on me but I will give them a 5*. I checked Mike because the survey wouldn't let me out until I checked someone. More
by HenryettaDave
Verified Customer
June 13, 2024
While Kenny Ross has very pleasant Service Managers, their actual service needs major improvement. I waited 8 months for a part that they told me I would receive in 3-6 months with no update. When I cal their actual service needs major improvement. I waited 8 months for a part that they told me I would receive in 3-6 months with no update. When I called in, the part had miraculously been shipped that day. While I was waiting for the part, they put a temporary fix on my car that they didn’t even understand the effects of. In my next visit, they charged me $100 to “fix” said effect THAT THEY CAUSED. I caught them and they refunded me with no questions - the only reason for the 3 Stars over a 2 Stars, but it caused me another trip in and a brand new battery. Then when I finally took my car in for the part, they had to call me to ask why my car was dropped off since my normal service manager was out on vacation. So, their internal communication and paper trail also needs improvement. My car is hopefully fixed, but I I will hesitate taking it back to Kenny Ross in the future. More
by KLYNCH960
Other Employees Tagged: Bryan Hastings
June 09, 2024
Great customer service , very. friendly .. awesome job keeping me informed about the progress of service friendly .. awesome job keeping me informed about the progress of service More
by EVELYNMEGELA
Other Employees Tagged: Steven Runion, Bryan Hastings , Howard Boughter, Jake Cavlovich, Sherry Hanan, Tracy Schultz
June 06, 2024
Everyone there was very nice, They take care of you. Didn't have long to wait. Very professional. Didn't have long to wait. Very professional. More
by DMCCOY547
Other Employees Tagged: Steven Runion, Bryan Hastings
June 06, 2024
Efficient and considerate very helpful I enjoyed the snacks and drinks Also the atmosphere in the waiting room snacks and drinks Also the atmosphere in the waiting room More
by CAROLHRITZ
Other Employees Tagged: Steven Runion, Bryan Hastings , Howard Boughter, Jake Cavlovich, Sherry Hanan, Tracy Schultz, Newton
June 02, 2024
Very considerate about the customers wants and needs. Will recomend to friends and famley anytime. Will recomend to friends and famley anytime. More
by MANIAC69675
Other Employees Tagged: Steven Runion, Bryan Hastings , Howard Boughter, Jake Cavlovich, Sherry Hanan, Vinnie Jendeski, Tracy Schultz
May 31, 2024
The service department is very well organized and quick. All of the employees provide great customer service All of the employees provide great customer service More
by Bones1606
Other Employees Tagged: Steven Runion, Bryan Hastings , Howard Boughter, Jake Cavlovich, Sherry Hanan, Greg Payne, John Petrovich, Tracy Schultz, Kara Johnny Blair
