Mike Siebert
Mike Siebert at Ken Ganley Westside Imports

Mike Siebert

Hyundai Service Manager

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

5.0
15 Reviews
5.0

15 Reviews

Write a Review

Dealership Experience

4 yrs, 6 mos

Industry Experience

17 yrs, 7 mos

Languages Spoken

English English

15 Reviews of Mike Siebert

November 19, 2024

Dealership Rating
Employee Rating

Cyrus kept us up to date and was excellent to work with! The whole team was great! More

by TPATAKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Jones

November 17, 2024

Dealership Rating
Employee Rating

Got appointment on the date that I requested. Service was done in just an hour More

by RELO01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 05, 2024

Dealership Rating
Employee Rating

Oil change not reset, sandi would not give directions, said tech would email how to reset, tech never sent direction. So my car says I need an oil change, I have a warning light on the dash and Hyundai i More

by MAKINGNOISE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma

Sep 25, 2024

Ken Ganley Westside Imports responded

We would like to assist you better to help rectify the situation. Please give our service manager Mike Siebert a call at 440-734-2000 so he can better help you. Thank you.

August 07, 2023

Dealership Rating
Employee Rating

Michael and Louis were outstanding! !! Sales and service are second to none. I wouldn’t go anywhere else!!!! More

by juneprez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Warshawsky, Sandi Kuzma , Ariella Cancel, Louis cheers

Aug 09, 2023

Ken Ganley Westside Imports responded

Hi Juneprez, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Aug 07, 2023

juneprez responded

Highly recommend! Great experience.

July 15, 2023

Dealership Rating
Employee Rating

People working there are great. My main problem is that the car was damaged before it was sold to me and that was never disclosed. To the service department’s credit they corrected More

by MIKETHOMASA8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sandi Kuzma , Kevin Duffin, Trey Keyes

Jul 17, 2023

Ken Ganley Westside Imports responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Jul 17, 2023

Ken Ganley Westside Imports responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 21, 2023

Dealership Rating
Employee Rating

After a lengthy process of testing my vehicle for an engine problem the dealership was able to replace my engine under the power train extended way. The service department and technicians submitted all More

by mariawolfe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Jun 23, 2023

Ken Ganley Westside Imports responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2023

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Employee Rating

The salesman and manager worked with me to get the purchase done to my satisfaction. More

by MRSRMRR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma , Kevin Amolsch, Bosko Gasic, Trey Keyes

May 10, 2023

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 10, 2023

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you're ever in need of more help, please let us know!

April 20, 2023

Dealership Rating
Employee Rating

Nice people, very competent, willing to go the extra mile for you! This makes for a pleasant experience! More

by Docmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Jun 14, 2023

Ken Ganley Westside Imports responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Ken Ganley Volkswagen North Olmsted

February 20, 2023

Dealership Rating
Employee Rating

I’ve been coming here for years and I’ve always been happy with the service. They replaced any part that broke during any service for free and they were very honest about it, which is unusual for a repa More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Nowakowski, Chris Wheatley, Aunna Regas, Dominique Viccarone , Camryn Bumgardner, August Zwierlein

Feb 23, 2023

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2023

Dealership Rating
Employee Rating

Great job service department! You all did a fantastic job taking care me and my vehicle More

by Map
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel, Mike Proffitt, Amanda Mann

Feb 20, 2023

Ken Ganley Westside Imports responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Feb 20, 2023

Ken Ganley Westside Imports responded

Hi Map, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Hyundai North Olmsted

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