Mike Schmidt

Very professional and knowledgeable staff. Clean facilities with a very nice waiting room and amenities. Clean facilities with a very nice waiting room and amenities. More

by CCRAWFORD8 Verified Customer Verified Customer

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I love taking my car to Mercedes-Benz of Salem for service! Every visit is something I actually look forward to because the staff always takes such great care of me. From the moment I walk in, they ma service! Every visit is something I actually look forward to because the staff always takes such great care of me. From the moment I walk in, they make me feel like a valued customer and go above and beyond to ensure everything is perfect. The team is professional, attentive, and they truly make me feel special every time. I can always trust that my car is in excellent hands. Highly recommend them for both exceptional service and a top-notch customer experience! More

by CHONA_BROWN Verified Customer Verified Customer

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All of a sudden my car wouldn't start I was all by myself and was without roadside assistance. My first call was to the person I trust most with my car: Don Post in the service department at Mercedes myself and was without roadside assistance. My first call was to the person I trust most with my car: Don Post in the service department at Mercedes of Salem. That was the only call I had to make that day. After that it was like magic; someone from the dealer came quickly to attempt to jump start my car and after a tow truck. Since it didn't start Mercedes sent their roadside assistance, who then sent a tow truck to take my car to Mercedes of Salem. Since I was car-less they also offered a $100 voucher for a "FREE" Lyft ride anywhere I needed to go. In three days she was fixed with a new starter, even though the part was not in stock There was a few facts that stand out for me: I paid nothing for the extra roadside assistance service and honestly that's a huge savings. Secondly, I didn't feel alone, stuck and without help. Thank You Donofrio Family.....and Mercedes Service Dept! More

by Donna G Verified Customer Verified Customer

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Always only the best auto and customer service. This is the only place I trust with my Mercedes! Shoutout to the entire team, who make service visits feel like a boutique experience rather than a m This is the only place I trust with my Mercedes! Shoutout to the entire team, who make service visits feel like a boutique experience rather than a mechanical transaction. More

by OLGA.KUZMIN Verified Customer Verified Customer

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Every one is knowledgeable and service was down on time I am very pleased with the dealership. am very pleased with the dealership. More

by Touche’ Verified Customer Verified Customer

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Great service as always Don is the best Mercedes service wouldn’t take my car anywhere else wouldn’t take my car anywhere else More

by MAGGYONTHEBEACH Verified Customer Verified Customer

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Consistant great service start to finish at every visit from the entire friendly and informative crew. from the entire friendly and informative crew. More

by bendcats Verified Customer Verified Customer

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Tony & everyone in Mercedes service have been amazing in getting to the bottom of my car problems. They went above & beyond! getting to the bottom of my car problems. They went above & beyond! More

by CSAULLS Verified Customer Verified Customer

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Excellent service and attention to my needs Very friendly people. Will definitely keep my servicing there friendly people. Will definitely keep my servicing there More

by CARDONCAR Verified Customer Verified Customer

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The entire staff work to make me comfortable most of the time the parts I need are in stock if not. My transportation is provided. I deal mostly with the service department and they are top notch time the parts I need are in stock if not. My transportation is provided. I deal mostly with the service department and they are top notch More

by mdphil1 Verified Customer Verified Customer

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