Mike Sauber

Wow, where do I even begin with Dana Ford in Staten Island? I recently purchased a work van from them, and while it had a couple of minor hiccups initially, the way Dana Ford handled it was truly excep Island? I recently purchased a work van from them, and while it had a couple of minor hiccups initially, the way Dana Ford handled it was truly exceptional and deserves way more than five stars! From the moment I started working with them, especially with Mike, the General Manager for used cars, I felt like I was in good hands. Mike was absolutely amazing throughout the entire process – knowledgeable, straightforward, and genuinely committed to ensuring my satisfaction. And a special shout-out to Jennifer, the receptionist, who was always so friendly and helpful every time I called. Now, here's where Dana Ford really went above and beyond. The repairs on the van did take a couple of weeks each time, which was a bit inconvenient since I don't live in Staten Island. However, and this is the truly remarkable part, Dana Ford paid to have the van fixed at a local mechanic closer to my home! I was absolutely floored by this. It's so rare to see a dealership stand behind their used vehicles like this, especially to the point of covering out-of-area repairs just to ensure the customer is happy. This level of commitment to customer satisfaction is truly outstanding. Mike and the entire team at Dana Ford clearly prioritize their customers' experience above all else. They turned a potentially frustrating situation into a testament to their integrity and dedication. If you're in the market for a vehicle, especially a work van, I wholeheartedly recommend Dana Ford in Staten Island. Their exceptional service, particularly from Mike and Jennifer, and their willingness to go the extra mile make them a dealership you can trust. They truly stepped up to the plate and made sure I was completely satisfied with my purchase. Thank you, Dana Ford! More

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Incredible experience; the entire staff was extremely friendly, knowledgeable, helpful, and easy to work with. One of the best dealer experiences I’ve ever had! friendly, knowledgeable, helpful, and easy to work with. One of the best dealer experiences I’ve ever had! More

by ericstricklandd Verified Customer Verified Customer

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I had a truly great experience with Dana Ford! For me, this was an online out-of-state purchase. I had never considered or attempted that before, nor did I think I ever would. The car was For me, this was an online out-of-state purchase. I had never considered or attempted that before, nor did I think I ever would. The car was just as advertised, and so was the price. My communication with Dana Ford began with just a few questions online, Most were answered promptly and sales staff reached out to confirm availability and provide additional details. Dana employees were never pushy and always friendly and helpful.. Bottom line, Dana Ford treated me the way I would want to be treated, and that doesn’t often happen in car sales. I was very pleased with everyone I talked to and eventually met when I arrived to inspect, test drive, and purchase the car. It was a memorable experience in a good way, and that rarely happens with a car purchase. Thank you Dana employees…very well done! More

by mikealfred123 Verified Customer Verified Customer

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Efficient, reliable, great guidance, best prices. Have been dealing with Dana for about 20 years now and have been very satisfied. Have been dealing with Dana for about 20 years now and have been very satisfied. More

by dneedles23 Verified Customer Verified Customer

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I have bought many trucks over the years . Ford trucks. Best buying experience was with this dealership. Ford trucks. Best buying experience was with this dealership. More

by THMSVNZ Verified Customer Verified Customer

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The reception takes you in right away and there is no hassle. The waiting are in the dealership is like a hotel lobby and very comfortable. Love Dana. hassle. The waiting are in the dealership is like a hotel lobby and very comfortable. Love Dana. More

by SMOKERCOP Verified Customer Verified Customer

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Great service, very good Sales Personal, especially Jeff Hurley, very helpful and patient. We had a great experience. Hurley, very helpful and patient. We had a great experience. More

by seyranyan.artyom Verified Customer Verified Customer

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I think the misrepresentations and behavior was criminal and I have filed a complaint to that effect and I have filed a complaint to that effect More

by Jcarraro Verified Customer Verified Customer

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Service department has not lived up to my expectations. I have to call several times and leave many many messages before getting to speak to anyone with my car issues.. I’ve been with Dana for over seven y I have to call several times and leave many many messages before getting to speak to anyone with my car issues.. I’ve been with Dana for over seven years and I’m so disappointed with their lack of attention to a faithful customer. More

by secretarymtcarmel Verified Customer Verified Customer

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Salespeople were friendly and helpful and very professional . The pace was clean. Would recommend dealership to everyone. professional . The pace was clean. Would recommend dealership to everyone. More

by eazzato Verified Customer Verified Customer

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