Mike Sandelin | Page 10

Mike Sandelin was courteous, prompt and very knowledgeable. It was a pleasure working with Mike!! I highly recommend Mike for all service requirements at Toyota!! knowledgeable. It was a pleasure working with Mike!! I highly recommend Mike for all service requirements at Toyota!! More

by FRANKUSN2020 Verified Customer Verified Customer

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I have bought two Tundra Platinum trucks from Arlington Toyota. I have been very pleased with how the transactions were conducted. I have also been very pleased with the service since the sales. Toyota. I have been very pleased with how the transactions were conducted. I have also been very pleased with the service since the sales. More

by john.styron Verified Customer Verified Customer

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Michal Sandelin was very helpful and accommodating. He made me aware of an important recall. He is ordering the part, and I’ll be back to have it installed. made me aware of an important recall. He is ordering the part, and I’ll be back to have it installed. More

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Mike Sandelin is the best Service Advisor I have ever encountered. I have dealt with him on many occasions over the last several years. I have two old (2000 Tacoma and 2007 FJ Cruiser) but low mileage encountered. I have dealt with him on many occasions over the last several years. I have two old (2000 Tacoma and 2007 FJ Cruiser) but low mileage vehicles. Mike is always very responsive to helping get issues identified and handled through the service department. From what I have observed, he has great respect from everyone in the service department and also has an awesome reputation among those in the sales as well. He has a large following of customers. When I arrived with a service appointment, there were several other customers waiting in line for him. He was juggling all of this as well as trying to get customers who had completed service processed and on their way. He is the best multi tasker I have ever witnessed. As a customer who has many years of career management experience, watching him in action dealing with all the issues is just fascinating. His loyal customer following is indicated by the fact that his service appointments are scheduled 3 weeks out in the future. Arlington Toyota needs to do whatever it takes to keep Mike happy and give him the resources he needs to continue satisfying your customers. More

by delassus Verified Customer Verified Customer

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First Service for me since COVID hit. All went really well. Lots of places to socially distance and the service was done in the time expected. My service manager, Mike Sandelin, was great as always. well. Lots of places to socially distance and the service was done in the time expected. My service manager, Mike Sandelin, was great as always. More

by don.gagnon Verified Customer Verified Customer

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Called to get service scheduled. Was able to get an afternoon appt two days later. Process was easy just checked in and got an Uber home instead of waiting at dealership. afternoon appt two days later. Process was easy just checked in and got an Uber home instead of waiting at dealership. More

by ritagtuazon Verified Customer Verified Customer

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I purchased my Scion xb from Arlington Toyota in 2004 and have been regularly bringing it to them for scheduled and non-scheduled maintenance since it was new. The service I received from Arlington Toyota fr have been regularly bringing it to them for scheduled and non-scheduled maintenance since it was new. The service I received from Arlington Toyota from 2004 to present has been absolutely outstanding. During most,if not all of these years, Mike Sandelin has been my Service Advisor and he has consistently made each visit a very satisfying experience. More

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The service went great! 5 Star. Getting an appointment, now that was a problem. I called in and got a young lady and she took my info, waste set up for me to get in. A week later no help, so I left a messa now that was a problem. I called in and got a young lady and she took my info, waste set up for me to get in. A week later no help, so I left a message on my service tech phone, a week later I drove in and flounced down on his desk and got an appointment. (Finley) The work was done in a timely fashion and thanks for all the work you have done on my Precious. More

by AWOLF5 Verified Customer Verified Customer

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My 99 Avalon bought in 2003 has came back for regular service and I always ask for Mike Sandelin. He knows my car and regular service has prevented any problems or one of those dreaded breakdowns in he service and I always ask for Mike Sandelin. He knows my car and regular service has prevented any problems or one of those dreaded breakdowns in heavy traffic! Thanks Mike! Super auto/customer service! More

by hightide121 Verified Customer Verified Customer

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Always receive great service, and timely communications from service advisors. Can't beat the prices and promotions, on multiple occasions my bill has been zero with comps, coupons or loyalty rewards. from service advisors. Can't beat the prices and promotions, on multiple occasions my bill has been zero with comps, coupons or loyalty rewards. More

by b3pilot Verified Customer Verified Customer

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