Mike Russo

Extremely helpful in getting me exactly what I wanted and taking the time to check financing options. Didn’t keep me waiting too long and I was able to drive off that day with my car! taking the time to check financing options. Didn’t keep me waiting too long and I was able to drive off that day with my car! More

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Things have definitely changed I bought my 1999 Accent from Rowe. Although it wasn't a totally horrid experience, I didn't leave feeling good about it either. After 11 years of th I bought my 1999 Accent from Rowe. Although it wasn't a totally horrid experience, I didn't leave feeling good about it either. After 11 years of the Accent, I went back to check out what they had for a payment I could afford. The guy simply told me they couldn't do a payment that low (without even asking what I was going to put down) and didn't even offer to sit down and talk. He just kind of dismissed me. VERY bizarre. So I got a Toyota at Prime. I swore I would NEVER go back to Rowe. After 9 years of the Toyota, I wanted a Hyundai again. Prime has closed their dealership, so I sighed and thought "I'm going to have to deal with Rowe again." What a pleasant surprise! Mike and William set my mind at ease immediately that they would work with me to get what I wanted at a fair price. It was very easy and they even drove one down from Auburn so I could get the color I wanted. I was told elsewhere that they would have to drive 200 miles to get that color and that the price would go up because of it. Rowe also offered more for my Yaris. I definitely would recommend Rowe for a new Hyundai. I left feeling good. Thank you Mike and William! V More

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