Mike Rodgers
Mike Rodgers at Truck City Ford

Mike Rodgers | Page 14

Service Manager

Truck City Ford

15301 I-35
Buda, TX 78610

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5.0
314 Reviews

Dealership Experience

11 yrs, 9 mos

5.0

314 Reviews

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314 Reviews of Mike Rodgers

December 21, 2022

Dealership Rating
Employee Rating

Every time I'm at the Service Department of Truck City Ford, I'm treated efficiently and courteously. To service a Ford car or Truck, this is the way to go. All the personnel there are trained to help you More

by ALEX.GOUMAKOSSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Fuentes, Nathaniel Lewis , Scott Jordan

Dec 21, 2022

Truck City Ford responded

Alex, we appreciate the positive review for your service appointment at Truck City. The team is one of the best in the state, and works hard to do it right the first time to avoid customers having to return. Thanks for the rating, and have a sparkling holiday season.

December 19, 2022

Dealership Rating
Employee Rating

Bad service. Tried to scam my daughter. I paid warranty to cover the car. Ford trying to make us pay more. I will talk to the manager. I’m not happy about this. T More

by BREWADEDAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mario Fuentes, Nathaniel Lewis , Scott Jordan

December 18, 2022

Dealership Rating
Employee Rating

Great service reps and they truly care about their customers. Communication is always excellent as well. More

by TIMELESSCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Fuentes , Scott Jordan

Dec 19, 2022

Truck City Ford responded

Thanks for the positive feedback and clear direction of your review. We work hard to keep all our processes tight and timely delivering excellent customer service. Clear communication is key to the process, and we appreciate your feedback. Thanks for your business.

December 16, 2022

Dealership Rating
Employee Rating

My service advisor Nate Lewis is awesome. I know I can always count on him for my service needs as well as mike rogers!!! Great job guys you rock!!! More

by JDBUCKLEY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Fuentes, Nathaniel Lewis , Scott Jordan

Dec 19, 2022

Truck City Ford responded

Nate is a top advisor of the team, and his work stands out as exceptional. Your feedback and business are very important, and thank for taking time to write us a review. We appreciate the feedback and the rating.

December 16, 2022

Dealership Rating
Employee Rating

The service was very good, I will be back again when I need help. Thank you More

by KORNOVICH67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Fuentes, Nathaniel Lewis , Brian Garcia, Scott Jordan, Zach Khan, Lauren Newman, Marri Stokes

Dec 19, 2022

Truck City Ford responded

We appreciate the feedback from your Service appointment at Truck City, and it lets us know we are doing the right things. Your feedback and rating are very much appreciated.

December 08, 2022

Dealership Rating
Employee Rating

Very nice and professional in the service department. I will be back.... I will be back....I will be back.... More

by DAVECUTHERELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis

December 01, 2022

Dealership Rating
Employee Rating

I have used their service department for several years and always have good experiences with them. More

by PJJASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jordan

Dec 02, 2022

Truck City Ford responded

Thanks for the feedback and five star review. Your business is greatly appreciated, and thanks for the loyalty.

November 30, 2022

Dealership Rating
Employee Rating

Great service department. Mario is the best. Always professional, and keeps me will informed about my vehicle More

by ESLCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Fuentes , Eddie Haddad, Stephen Polasek

Nov 30, 2022

Truck City Ford responded

Thanks for the feedback on your service visit to Truck City. We appreciate your loyalty!

November 28, 2022

Dealership Rating
Employee Rating

I showed up just AFTER closing hours for a night drop when Mike Rodgers took the time to come outside & take care of my drop off. Upon pickup, my service advisor was not available; however, Mr Rodgers st More

by RPRUITT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 25, 2022

Dealership Rating
Employee Rating

it was AMAZING MY WIFE WAS STUCK ON THE SIDE OF THE ROAD, SO WE CALLED THEM, AND THEY CAME IMMEDIATELY AND HELPED HER OUT SO FAST. IT WAS AS FAST AS 45 MINUTTES. THANK YOU TRUCK CITY FORD More

by EDDIE HADDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jordan, JASON PALACIOS

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