Mike Rodgers | Page 13

Lack of transparency in prices, minimum updates on the progression of the services. I also received 3 different estimates in terms of my total bill. progression of the services. I also received 3 different estimates in terms of my total bill. More

by KELLYMCBRIDE33 Verified Customer Verified Customer

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Consistent high quality excellent work from honest friendly people. Switched from another dealer and have never looked back. friendly people. Switched from another dealer and have never looked back. More

by EDWARDP33 Verified Customer Verified Customer

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Very satisfied with my service. Thank you Truck City! In and Out and even told me I didn't need something repaired when I thought I did. Thank you Truck City! In and Out and even told me I didn't need something repaired when I thought I did. More

by HOUSEE3030 Verified Customer Verified Customer

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check in fast, appointment times met, work done effectively, check out process easy and fast everyone a professional and attuned to serving the customer effectively, check out process easy and fast everyone a professional and attuned to serving the customer More

by BRYSONGC413 Verified Customer Verified Customer

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Although I was pleased with service advisor and manager, I was not thrilled when the offer to exchange my battery (under warranty) was replaced with a smaller battery. I also was not happy with the sloppy I was not thrilled when the offer to exchange my battery (under warranty) was replaced with a smaller battery. I also was not happy with the sloppy oil change job when oil dripped onto the driveway when I got home. Quality of the service technician work is what I rated this on. They also left a tire valve cap off (no big deal I guess b/c I have more). Just seems like techs may be in such a hurry that quality of service suffers. Not paying attention to detail. I wish we all could do our best and do it right or not do it at all. More

by TERRITUTTLE Verified Customer Verified Customer

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Super nice and went above and beyond. Thank you for great service and follow up. Thank you for great service and follow up. More

by BROOKSBORDEN Verified Customer Verified Customer

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Had water leaking into the passenger side floor board. The team at Truck City Ford who is able to fix it under my certified preowned warranty. The team at Truck City Ford who is able to fix it under my certified preowned warranty. More

by RIOJAS91 Verified Customer Verified Customer

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Very impressed with responsiveness of the Service Department. They responded to wuestions submitted through online chat the next business day and accomodated me as a walk-in that weekend. Service adv Department. They responded to wuestions submitted through online chat the next business day and accomodated me as a walk-in that weekend. Service advisor Nate was outstanding-kept us apprised of parts status and promptly scheduled return visit for repair. The Service Manager also kept us informed of service status. The service techs did outstanding work as well. More

by fj2409 Verified Customer Verified Customer

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Great courteous service as always! Greeted with a smile, updated on repair work status & completed at time promised. Thank you! Greeted with a smile, updated on repair work status & completed at time promised. Thank you! More

by PAULADTRUDEAU Verified Customer Verified Customer

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I always have such a great experience at Truck City. Travis answered all my questions and got me out of there in a timely fashion - thanks, Truck City! Travis answered all my questions and got me out of there in a timely fashion - thanks, Truck City! More

by MH Verified Customer Verified Customer

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