Mike Richards
Finance Director
Larry H. Miller Chrysler Jeep Dodge Ram Sandy
10905 S. Automall Drive
Sandy, UT 84070
Dealership Experience
17 yrs, 3 mos
Industry Experience
31 yrs, 3 mos
83 Reviews
Write a Review83 Reviews of Mike Richards
November 20, 2024
Very accommodating and they did their best to get the process to go as fast as possible. The car has low tire pressure which I wish would have been fixed before driving it home, but I understand it was l process to go as fast as possible. The car has low tire pressure which I wish would have been fixed before driving it home, but I understand it was late and I forgot to mention it. Financing guy made payment the same and then added a year... Made it sound like we would be screwed if the car broke down if we didn't buy their extended warranty. The car was still covered under manufacturer's warranty for the exact same amount of miles, so literally would be paying $4000 for no more coverage. Thankfully was able to cancel, but wish they had more of our best interests in mind. Same thing with gap insurance, he saw we already had gap insurance through our car insurance but still let us sign the paper to buy it for $1000. Make sure you do your research and take your time to read the paperwork, don't let yourself feel rushed. More
Other Employees Tagged: Nicholas Gnoffo
November 15, 2024
I have used this dealership since 2007 and have bought over 12 vehicles from here. Recently we had a Jeep Grand Cherokee loose its motor with only 48,000 miles. My service advisor was very hard to get a h over 12 vehicles from here. Recently we had a Jeep Grand Cherokee loose its motor with only 48,000 miles. My service advisor was very hard to get a hold of and I could never get answers of what was going on. I had to fight with Jeep Wave to get a motor to the dealership and get it warrantied. They informed me the radiator had a leak and they would not warranty the radiator but if I didn’t buy a new radiator the motor would not get warrantied. When I call Jeep wave I sit on hold for 30 minutes each time to talk to my case manager and then get sent to her voicemail and never get a returned phone call. I had to end up paying almost $2,000.00 to get my car back that was supposedly under warranty and was without a vehicle for over a month because of the service we received from the dealership and the manufacture. But don’t worry they asked at the end they hope they earned my business. I guess spending a half a million dollars on vehicles here and leaving with a $2,000.00 bill should give me the warm and fuzzies. Guess what, you lost my business and I’ll be sure to let everyone I know not to do service with you. More
Other Employees Tagged: Brandon
October 30, 2024
Love dealing with Colby and team. Found some pricing on the website to be a bit confusing this go round but the staff is responsive to questions so we are working through it. Found some pricing on the website to be a bit confusing this go round but the staff is responsive to questions so we are working through it. More
Other Employees Tagged: Colby Campbell, Mason Merriam
October 22, 2024
Bryce in Sales and Mike in Finance are the best people to work with when buying a car. work with when buying a car. More
Other Employees Tagged: Bryce Morrill
October 09, 2024
There were a few minor “hiccups” in the process, but everyone bent over backwards to make sure I was happy with my purchase, above and beyond. Love my new Jeep! Jake in parts is always amazing! everyone bent over backwards to make sure I was happy with my purchase, above and beyond. Love my new Jeep! Jake in parts is always amazing! More
Other Employees Tagged: Colby Campbell, Danny Adams, Mike Tognarelli, Jake Turner , Daniel Moreno - 5 stars
October 02, 2024
We had a very pleasant experience visiting and eventually purchasing a new vehicle from LarryH.Miller Sandy purchasing a new vehicle from LarryH.Miller Sandy More
Other Employees Tagged: Sam Thurman , Braxton wilkenson
September 25, 2024
Very helpful with your needs great guys to work with they can get you into what you need can get you into what you need More
Other Employees Tagged: Danny Adams, Jordan Malmgren
September 21, 2024
Great customer service. Sales Team found the vehicle we were shopping for. Steve Massey (General Manager) made the experience perfect. Service Manager, also Steve has been v Sales Team found the vehicle we were shopping for. Steve Massey (General Manager) made the experience perfect. Service Manager, also Steve has been very accommodating in scheduling our needs. Jake in Parts has always taken great care of us and very helpful with accessories. Will definitely come here for our next vehicle and look forward to a long lasting relationship! More
Other Employees Tagged: Steve Massey, Jake Turner , Daniel and Kevin - Sales; Steve - Service Manager
September 16, 2024
Very friendly, not pushy, had great customer service, great to work with All super friendly great to work with All super friendly More
Other Employees Tagged: Colby Campbell , Braxton Wilkinson
September 13, 2024
We have purchased 2 cars from Austin and Braxton this month and both times they’ve been amazing to work with. month and both times they’ve been amazing to work with. More
Other Employees Tagged: Ryan Wagstaff , Austin Mathis, Braxton