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Mike Potts
102 Reviews
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102 Reviews
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102 Reviews of Mike Potts
July 27, 2020
My bed cover still rattles I have had issues with my be cover rattling since it was installed. Ben Davis and corrected the issue each time. This time, I paid $55 to have it co I have had issues with my be cover rattling since it was installed. Ben Davis and corrected the issue each time. This time, I paid $55 to have it corrected and it still rattles. Now I have to find an available time to bring it back in. More
by kyle81
Verified CustomerOther Employees Tagged: Ethan Grubbs
July 26, 2020
I have always received great service. The customer service has always been excellent and they have kept me informed of the status and arranged a rental vehicle or provided a ride if needed The customer service has always been excellent and they have kept me informed of the status and arranged a rental vehicle or provided a ride if needed. The sales team has also been good to deal with even after purchasing a vehicle. More
by dean.grubbs
Other Employees Tagged: Ethan Grubbs, Jerry Shroads
July 15, 2020
Ben Davus did a good job of linking my phone and servicing my car. The price was fair and less than quoted. I sure wish they had the air filter needed on hand or had gotten one nearby since I now servicing my car. The price was fair and less than quoted. I sure wish they had the air filter needed on hand or had gotten one nearby since I now have to make another trip up to Auburn to install it. All service persons were courteous and professional. I appreciate that. More
by kbruick101
Other Employees Tagged: Rob Fischer , Ethan Grubbs, Travis Sparkman
July 04, 2020
Will never return here or purchase another vehicle from Ben Davis. Poor Customer service. Purchase a vehicle and got it serviced here. Never again. Ridiculous service prices. Very rude service department a Ben Davis. Poor Customer service. Purchase a vehicle and got it serviced here. Never again. Ridiculous service prices. Very rude service department as well. Unwilling to help. More
by am2011
Other Employees Tagged: Toni Bone
June 11, 2020
check engine light checked out they checked. fuel sensors sticking possibly. flushed out the fuel system. car had sat all winter, thought that may have caused the issue. that's it. they checked. fuel sensors sticking possibly. flushed out the fuel system. car had sat all winter, thought that may have caused the issue. that's it. More
by sara.clem
June 10, 2020
SERVICE & SALES DEPT MIKE POTTS TOOK CARE OF US IN SERVICE, VERY FRENDLY & PROFESSIONAL, VERY CLEAN DROP OFF AREA, ALSO THANKS TO MARK ROSSI SERVICE DEPT MANAGER & MARK & MIKE POTTS TOOK CARE OF US IN SERVICE, VERY FRENDLY & PROFESSIONAL, VERY CLEAN DROP OFF AREA, ALSO THANKS TO MARK ROSSI SERVICE DEPT MANAGER & MARK & JILL HARRIS IN SALES. More
by fjclk88
Other Employees Tagged: Mark Harris, Mark Rossi
April 15, 2020
quick and cordial Please correct my first name to "Wesley". Mike was pleasant and professional when he game me the bad news that my car was sick. Excellent quick Please correct my first name to "Wesley". Mike was pleasant and professional when he game me the bad news that my car was sick. Excellent quick service, thank you More
by digger7495
April 10, 2020
Oil change & tire rotation As always, even with the magnitude of this pandemic, Ben Davis continues to come through with pretty amazing & efficient customer service. Keep up th As always, even with the magnitude of this pandemic, Ben Davis continues to come through with pretty amazing & efficient customer service. Keep up the good work!! More
by chadkelham
Other Employees Tagged: Ethan Grubbs
March 17, 2020
The body shop was excellent. The Service Department was The body shop was excellent. The Service Department was horrible - examples: ~ First interaction: When I explained to Mike that it had a sligh The body shop was excellent. The Service Department was horrible - examples: ~ First interaction: When I explained to Mike that it had a slight transmission leak and I wanted it looked into while the vehicle was under warranty, he argued with me and said that it wouldn't be covered by the warranty. ~ The servicing of our vehicle was not prioritized - Mike told me "we'll work on it in between other vehicles"- and it took almost 2 weeks for the leak to be fixed. ~ After several calls (every few days) and being told that they hadn't looked at the vehicle yet, I finally found out that they had confirmed the transmission leak and that the repair was under warranty. Mike had not bothered to contact me himself. On top of this, when we started the vehicle after it was returned there were two Service warnings - "Service forward collision system" and "Service Adaptive Cruise Control". We had to bring the vehicle back to Ben Davis to have these corrected! I found out later Ben Davis has the nickname "Bend Over Davis" and I understand why. We will not return - for vehicle service or when we need to replace our vehicles. More
by SUSANNEBOLIN67
Other Employees Tagged: Sherry Carter
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