Mike Plummer
Mike Plummer at Liberty Honda
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Mike Plummer

General Manager

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.6
56 Reviews
4.6

56 Reviews

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56 Reviews of Mike Plummer

September 26, 2024

Dealership Rating
Employee Rating

I am absolutely blown away by the ease and simplicity of the entire car-buying process at Liberty Honda! From start to finish, everyone was incredibly understanding of my unique situation and worked tireles More

by xmeghan3
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando , Alan Akerman

Sep 27, 2024

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

September 26, 2024

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Employee Rating

They have great customer service. All the people we dealt with were very friendly, helpful, professional and respectful. One of the managers was even a member of our church. How good More

by elsa.varg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, William Plazas

Sep 27, 2024

Liberty Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Elsa, for choosing Liberty Honda!

September 25, 2024

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Employee Rating

Antonio was the best! He made our car buying experience easy and painless! He is Very knowledgeable about the cars and the entire process from beginning to end. . Antoni More

by wellesp1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte, Antonio Delgado

Sep 26, 2024

Liberty Honda responded

It's fantastic to hear that Antonio provided you with great customer service while assisting you with your purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Honda!

August 21, 2024

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Every experience is amazing. We’re a Honda family because of the excellent service we get all around from Liberty. Every salesman has been top-notch. Their manager, Mike treats u More

by Iamstacier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, Chloe Truglio

Aug 21, 2024

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

August 09, 2024

Dealership Rating
Employee Rating

I had at great experience. Leo Martinez made the buying experience incredibly easy and very enjoyable. I am very happy with my new car! More

by Olivia Kolcz
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, Leo Martinez

Aug 11, 2024

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business, Olivia, and hope to see you again soon!

June 24, 2024

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Employee Rating

I paid $180. 00 for a diagnosis for why my car was making noise I was told it was the alternator which I had tested at another place and it passed very unhappy wit More

by mprimo027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chloe Truglio

Jun 27, 2024

Liberty Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 24, 2024

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Employee Rating

I made an appointment for 7 AM on a Monday morning for June 18, they get my car diagnosed for a noise in the engine bay. I brought the car in for seven. My advisor was Chloe. I checked in periodically aft More

by mprimo027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chloe Truglio , Mike Plummer

Jun 27, 2024

Liberty Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 21, 2024

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Employee Rating

Took a longer than necessary time to complete a fix on the interior of my car. The part needed took a long time to arrive and it wasn’t communicated to me the status of everything. I had my car at the ser More

by jennifer.aronne
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 26, 2024

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 01, 2024

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Employee Rating

This was our second lease with Liberty Honda and we found the employees friendly courteous and helpful More

by ED.COUGHLIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2024

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team, Ed. We're glad to hear we delivered such a great experience!

May 22, 2024

Dealership Rating
Employee Rating

I’m very pleased with this dealership. Professional people, friendly, right on time, good quality cars, You can tell how many cars I got from this dealership in years. More

by PNETI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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