Mike Pennington
Mike Pennington at Chrysler Dodge Jeep Ram of Woodstock
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Mike Pennington

General Manager

Chrysler Dodge Jeep Ram of Woodstock

8811 Hwy 92
Woodstock, GA 30189

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4.7
13 Reviews

Dealership Experience

11 mos

Industry Experience

23 yrs, 6 mos

4.7

13 Reviews

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13 Reviews of Mike Pennington

January 02, 2025

Dealership Rating
Employee Rating

These guys aren’t worth your time or money. Terrible service. Always takes FOREVER. EVEN FOR AN OIL CHANGE!!!! They recommend waaaaaaaay more “service” than you actually need, and the last 2 ti More

by jp.stroh.iii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing your feedback. I’m truly sorry to hear about your dissatisfaction with your experience at our dealership. We strive to provide excellent service to all our customers, and it’s clear we missed the mark in your case. Regarding your concerns about our service recommendations, we only ever suggest necessary services to ensure the safety and performance of your vehicle, such as tire replacements when needed. If there was any misunderstanding or if we didn’t communicate this clearly, we apologize and are happy to review your situation in detail. Additionally, I’m sorry to hear about delays and unresolved issues during your visits. This is not the standard we hold ourselves to, and we’d like to look into what went wrong, however I am only seeing two visits for your vehicle. Please feel free to reach out to me directly at 470-880-8007 so we can work to address your concerns and improve your experience. Thank you for your honest feedback. We value your business and are committed to making things right. Kelly Huston, Customer Service Manager, khuston@gettel.com

Jan 03, 2025

jp.stroh.iii responded

And that is all you will ever see. You were VERY lucky to get a second chance. You all managed to mess that up too! VERY disappointed in your service. You aren’t worth any more time spent here, and we all know the only 5 star reviews you get you ask for. Stop asking. Your dealership isn’t worth 1 star. Can’t wait to see it turn into a Rent a Truck place. Anyone reading this take note, remember this generic response. This is how you are treated here. You are a number, and that is all. There is no service. There is no care. They do not value your business.

November 23, 2024

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Duck is very friendly,knowledgeable and bent over backwards to make sure our daughter has gotten the best possible deal on her Grand Cherokee. More

by Sanmur823
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Recommend Dealer
Yes

Other Employees Tagged: Scott "DUCK" Williams , Chris Anderson

Nov 25, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

We are delighted to hear you enjoyed your experience with Duck . Thank you for choosing us as in your buying decision. Congratulations to your daughter on her new Grand Cherokee.

October 26, 2024

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Scott Duck was the easiest, most chill guy I ever purchased a car from. (and I get a new car every 2 years, so do the math on how many salesman I have encountered) He made the car shopping experience More

by samburks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott "DUCK" Williams

Oct 28, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you very much for sharing your experience with Duck and the rest of the team here at CDJR of Woodstock. We are passionate about the guest experience and are glad you enjoyed your visit to our dealership. We love helping our guests find just the right vehicle for their lifestyle! Congratulations on your new vehicle and welcome to the Woodstock family

October 07, 2024

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Joseph Brewer was absolutely amazing! He helped make my daughter's first car purchase easy and simple. He took the time to explain what every piece of paper ment and why were signing, s More

by Kelly
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Purchase Time
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Recommend Dealer
Yes
Oct 10, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Kelly, thank you for taking the time to share your experience with Joe and the rest of the team here at CDJR of Woodstock. We are excited to be your dealership of choice when the time came for your daughter's first car purchase! Thank you for trusting us. Congratulations to Lily, and welcome to t he Woodstock family!

September 17, 2024

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Yall! ! Duck made my first time car buying process so easy and stress free! Could not have had a better experience:) More

by tatumaross
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Scott "DUCK" Williams , George was great!!

Sep 17, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Tatumaross, Thank you very much for your 5-star review. We are very excited to have been able to help you with your first car purchase. Thank you for trusting Duck and the rest of our team with your decision. We are happy to welcome you to the Woodstock family!

September 14, 2024

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Grady was extremely helpful in finding what I was looking for, did not push unwanted vehicles or features, and was pleasant to deal with through the entire process. More

by Sam P
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Grady Jackson III

Sep 16, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Sam, Thank you for trusting Grady with your buying decision, we are happy to hear that he made the process easy for you. Congratulations on your new vehicle and welcome to the Woodstock family!

September 09, 2024

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This will be my 4th vehicle from Duck, as always the service was impeccable from start to finish. His new home at CDJR of Woodstock and team supporting him were also on point. Thank you again Duck! Quac More

by tiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Stewart, Scott "DUCK" Williams , Joshua Rouse

Sep 11, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Tiffany, thank you very much for your 5-star review. We are excited that the team here at CDJR of Woodstock met your expectations and are proud to be the new home of Duck. Welcome to the Woodstock family!

August 28, 2024

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Our first online car purchase and delivery was super convenient and easy! I was shocked at what a breeze it was. Duck was amazing and very helpful! He walked us through every step and even sent a fun More

by chhartzog
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mekiah Smith, Scott "DUCK" Williams , George

Aug 28, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Chhartzog, Thank you very much for your 5 star review. We are glad to know that Duck and the rest of the team here took good care of you and set aside any fears you may have had as an out of state buyer. Congratulations on your beautiful new vehicle and welcome to the Woodstock family!

August 04, 2024

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Employee Rating

Grady helped us on a hot Saturday afternoon where we came in to visit the dealership and look at a vehicle on the lot. With no intent of buying today, I ended up leaving and trading in my truck for a new one More

by jlellis25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grady Jackson III

Aug 05, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Jlellis25, Wow! Thank you very much for your kind words. We are thrilled that your vehicle search brought you to Woodstock and that Grady was able to answer all of your questions. Congratulations on your beautiful new truck and welcome to the Woodstock family!

June 17, 2024

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Employee Rating

Grady and the entire CDJR Woodstock team were awesome! They answered all of our questions and were very patient with my husband and I from day one until we drove off the lot with our new Jeeps! More

by Jkissel160
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Huston, Grady Jackson III

Jul 02, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Jkissel160, Thank you very much for taking the time to share your experience with Grady and the rest of the team here. We truly appreciate your kind words and are excited to congratulate doubly on your Jeeps! Welcome to the Woodstock family!

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