Mike Patrick
Mike Patrick at Victory Honda of Austinburg

Mike Patrick

General Manager

Victory Honda of Austinburg

2920 Gh Drive
Austinburg, OH 44010

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4.5
22 Reviews
4.5

22 Reviews

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22 Reviews of Mike Patrick

August 21, 2026

Dealership Rating
Employee Rating

Best customer service ever. Simplified buying process overall. Just awesome treatment and care overall great More

by GRAMLORI6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Brady, Michael Teed

Aug 21, 2026

Victory Honda of Austinburg responded

Thanks so much for the five-star rating! We’re thrilled we could make the buying process for your Nissan Rogue simple and provide you with excellent care. Mike Patrick General Manager michael.patrick@victoryhonda.com

August 19, 2026

Dealership Rating
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Kind to me, explained everything to me. Thank you for being professional to me. I will keep bringing my vehicle to you More

by MICHELEPLATANO
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2026

Victory Honda of Austinburg responded

Knowing that our explanations were clear and you felt well cared for means a lot to our service department. We look forward to continuing to service your Honda CR-V whenever you need us. Mike Patrick General Manager michael.patrick@victoryhonda.com

July 23, 2026

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Employee Rating

This dealer is not trusted at all. Sales guys used deceptive practices and made misrepresentations of CPO car facts at the time of sale and delivered car with multiple damaged parts (b More

by feedback
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zachary Lattimer , Gavin Latshaw

Jul 28, 2026

Victory Honda of Austinburg responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. Mike Patrick General Manager michael.patrick@victoryhonda.com

Jul 28, 2026

feedback responded

You cannot hide you and your employees' wrong doings practices and relate it with customer expectation. For your clarity, asking from seller to share the reason for damages and to provide the refund is very basic/common where dealer made misrepresentations of CPO car facts at the time of sale and delivered car with multiple damaged parts and in unacceptable condition. It is expected from senior management and corporate office to take action on employee for their wrong doings, but you/dealer and victory corporate office have not addressed both of the basic points yet.

May 01, 2026

Dealership Rating
Employee Rating

Knowledgeable, friendly, respectful, easy to work with, and shows guidance. They have a willing spirit to help when/and where they can and make you feel comfortable even with that silly question and I have More

by pcooper5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 01, 2026

Victory Honda of Austinburg responded

Thank you for highlighting our team’s expertise and welcoming approach during your Honda Passport service. We’re glad the waiting area met your expectations and that our appointment reminders were helpful. We look forward to assisting you with any future questions or needs. Mike Patrick General Manager michael.patrick@victoryhonda.com

May 06, 2026

pcooper5 responded

Your Welcome!

April 30, 2026

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Employee Rating

All good, reasonable prices and excellent, friendly staff and service. You are updated periodically and informed of what the tech has checked out, etc. More

by batter9
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Lattimer, Michelle Bencic, Kevin Brady , Darren Talcott

Apr 30, 2026

Victory Honda of Austinburg responded

It’s great to know you appreciated our reasonable pricing and friendly service. Keeping you informed about your Honda CR-V inspection is important to us. We look forward to serving you again. Mike Patrick General Manager michael.patrick@victoryhonda.com

March 06, 2026

Dealership Rating
Employee Rating

As always great friendly service. Waiting area is excellent with accommodations with snacks and beverages and TV. More

by kellyvelez78
Recommend Dealer
Yes

Other Employees Tagged: Michelle Bencic, Kevin Brady , Gavin

Mar 06, 2026

Victory Honda of Austinburg responded

We’re delighted our team’s friendly service and the comfortable waiting area with snacks, beverages, and TV made your Chevrolet Trax service a positive experience. Your feedback means a lot to us. Thank you for the five-star review. Mike Patrick General Manager michael.patrick@victoryhonda.com

February 19, 2026

Dealership Rating
Employee Rating

Very professional and courteous people in the dealership. It was the best car buying experience I’ve ever had. Keep up the good work! More

by VELEZLANCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Bencic, Kevin Brady , Gavin, five stars

February 11, 2026

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Great people friendly staff helpful personal pleasant to deal with met my needs and exceeded my expectations More

by rfire20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Lattimer

December 31, 2025

Dealership Rating
Employee Rating

Great people talk like they know you all ther lives and take care of car like was there's More

by NELSONDODGE06
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 25, 2025

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Employee Rating

Dealership was very friendly. Service was right on time and finished as stated. Being my first service of recently leased vehicle , the service was free! More

by thomasstern469
Service Price Transparency
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Recommend Dealer
Yes
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