Mike Paquette
Mike Paquette at Country Hyundai Genesis
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Mike Paquette

General Sales Manager

Country Hyundai Genesis

347 King Street
Northampton, MA 01060

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4.8
112 Reviews

Mike has been in the automotive industry for sixteen years and has been a part of the team at Country Hyundai since 2009! Starting out as Finance Manager, he found his passion in Sales and is now the General Sales Manager. Mike has a passion for Korean engineering, especially Hyundai. Outside of work, you may find Mike driving around in his Hyundai Palisade or hiking with his wife and dog.

Dealership Experience

15 yrs, 1 mo

4.8

112 Reviews

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112 Reviews of Mike Paquette

July 09, 2024

Dealership Rating
Employee Rating

Very poor communication from Sales staff, including a Manager. I had a written agreement for a new Genesis and an appt. to take delivery, which never took place due to sales staff not returning phone cal More

by mmash
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Carla Cosenzi, Jake Ingenohl

Jul 12, 2024

Country Hyundai Genesis responded

This feedback is concerning, and I apologize for the lack of communication you experienced. We strive to maintain clear and timely contact with our customers, especially during such important transactions. If you're willing to discuss this further, please reach out at your convenience so we can address your concerns directly. Thank you, William Goulette - General Manager - (413) 774-3122

March 29, 2024

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I was in getting service for my Elantra and spoke with Tim Kent to ask about a hybrid. Even though I initially said I wasn’t buying anything and just killing time, he took his time to show me a few diffe More

by benthere913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Ali, Timothy Kent, Shaun

Apr 01, 2024

Country Hyundai Genesis responded

We're so glad to know that you had a great experience with Tim and our team at Country Hyundai. It's wonderful to see how much you love your new Tucson Hybrid! Thanks for sharing this positive feedback, we appreciate it!

February 06, 2024

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The Northampton Country Hyundai Team is tops in my experience! It doesn't get any more professional than these down to earth dealer reps in every department! Particular thanks and appreciation to Jaso More

by jimmccool
Recommend Dealer
Yes

Other Employees Tagged: Jack Coach , Omar Ali, Jason

Feb 07, 2024

Country Hyundai Genesis responded

Jim, we're over the moon to know that our team at Country Hyundai has made you such a happy customer! Thanks for your kind words about Jason, Omar, Shaun, and everyone else. We appreciate it greatly!

December 31, 2023

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Roger is a great salesperson. He was not pushy at all and made the whole buying experience easy. My dad has bought 3 cars from this dealership and now I know why. More

by IoniqGuy23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Ali, Roger Larocque

Jan 02, 2024

Country Hyundai Genesis responded

It's great to know that Roger provided you with an easy buying experience at Country Hyundai. We're grateful for your family's continued support and we hope you enjoy your new car!

November 30, 2023

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Just picked up my Genesis G70 and I couldn't be happier. A special thanks to Roger, his service was top notch. More

by rbart06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Ali, Roger Larocque

Dec 01, 2023

Country Hyundai Genesis responded

We're delighted to know you had a great experience with Roger at Country Hyundai and that you're loving your Genesis G70. Thanks for the positive feedback!

November 21, 2023

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Melissa is a real sweetheart 💕. She took real good care of me waiting for the right 🚗. More

by Eddieb
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Nov 21, 2023

Country Hyundai Genesis responded

Thanks, Eddie! We love to hear kind words about our staff, so we're happy to know Melissa earned your 5-star review. Enjoy your new ride!

November 01, 2023

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Employee Rating

It was a pleasure working with Isaac at Country Hyundai. I will certainly send my friends and family here. More

by Treebill
Recommend Dealer
Yes

Other Employees Tagged: Isaac Homstead

Nov 01, 2023

Country Hyundai Genesis responded

We're delighted to know that you had a great experience with Isaac at Country Hyundai! We appreciate your willingness to recommend us. Thank you for the review, and we look forward to serving your friends and family in the future!

October 31, 2023

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Just bought my first new car in 9 years. My friend referred me to Country Hyundai and they took care of me. As special thank you to Roger L. who took care of the whole process. More

by jroche66
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Roger Larocque

Oct 31, 2023

Country Hyundai Genesis responded

Thank you for the review! We are so glad to hear that Roger delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you again at Country Hyundai!

August 31, 2023

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I had a wonderful experience working with Isaac at Country Hyundai. He made sure I got the right car that fit all my needs. More

by Rob T.
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaac Homstead, Jason Vautour

Aug 31, 2023

Country Hyundai Genesis responded

Rob, it's great to know that Isaac was able to help you find the perfect car at Country Hyundai. Thanks for sharing your experience, and congrats on your new ride!

August 31, 2023

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Employee Rating

I purchased my new GV80 from Isaac at Country Hyundai and Genesis of Northampton. He helped us through all the steps and made it very simple. More

by Sarah1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaac Homstead, Jason Vautour

Sep 01, 2023

Country Hyundai Genesis responded

Sarah, we're glad to know Isaac was able to assist you with your GV80 purchase at Country Hyundai. We hope you enjoy every mile with it!

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