Mike Ohlman

Brian was awesome! He answered all my questions in detail. Brian sent me pictures and helped my go through the extensive used car inventory on the phone. When I showed He answered all my questions in detail. Brian sent me pictures and helped my go through the extensive used car inventory on the phone. When I showed up today Brian was ready with the 3 choices I had narrowed it down to. After test driving the vehicles and talking with Ashley we knew what we were choosing. He was easy to negotiate with and we were able to come to a great deal for us. Berger is a step above the rest, many dealers are taking advantage of the car shortage to extort customers with huge mark ups. Berger isn't doing that! They have continue to operate with the honor and integrity you would expect from a 97yr old local family owned dealership. It really is "Always Better At Berger". It's a place where customers are friends and family. It's evident that these people care about you as a person and not just a sale. I was greeted with smiles and friendly attitudes everywhere I went in the dealership. I get the sense that the employees at every level of this dealership care. Plus it's hard to miss all the awards and community involvement when you walk the dealership. During the process I was greeted by management, General Manager, Finance manager, and Sales Manager just to thank me for my return business even though most weren't involved with my actual car deal. I go to Berger because I leave feeling like I visited with close friends. No pressure and employees that take pride in what they do. 5 Stars because they won't let me rate them higher. If you need a car and don't wanna be jerked around go to Berger and see Brian More

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History of the dealership still provides the best customer service. Thank You Spencer's Lcare customer service. Thank You Spencer's Lcare More

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Mike Ohlman from Berger Chevrolet treated me terribly. He was a jerk to me. He didn't return my phone call for 2 days. So I called him again and he insulted me 2 times. What a horrible person to be in charge was a jerk to me. He didn't return my phone call for 2 days. So I called him again and he insulted me 2 times. What a horrible person to be in charge of a dealership. ...Total creep. I purchased a new Silverado in late May 2021. The truck was approximately $60000. I put a deposit on a truck scheduled to be delivered and waited a few weeks for it to come in. The saleswoman called me and told me it was delivered. I came in the next day and purchased it sight unseen. It was registered to me, insured by me, and financed by me with a $5000 down payment. Without seeing it at all, I was to come and pick it up 2 days later. When I got there to pick it up, it was not clean at all. There had been no attempt made to get it in shape to be delivered. The saleswoman was embarrassed and immediately apologized and told us in 30 minutes it would be good to go and then wisked it around the back of the dealership. An hour later one of the managers pulled up in it. He said there had been an "incident". We understood accidents happen and were concerned for the wellbeing of the saleswoman driving it when THEY SMASHED IT. So I never sat in it. I never drove it but I owned it for 2 days. It already had my plate on it.. Now there was approximately $6300 damage to it. Mike basically tried to convince me it was my fault and he wasn't going to do anything about it. He said "so I hear you threw my people under the bus" AND " he had to play hardball with me". The bodyshop guy was great, though. He fixed it in 2 weeks. Who in their right mind would take delivery of a repaired (undelivered) truck. I got my money and license plate back. The sales manager apologized and admitted Mike was way off base and acted like a jerk. More

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