Mike O'Connell | Page 146

Mkey Ayoub/Sullivan great guides to new car buying I bought a Buick Encore from Sullivan Buick GMC on Wednesday. I have very high regard to both Mike and Sullivan. Mike guided us through the car buying I bought a Buick Encore from Sullivan Buick GMC on Wednesday. I have very high regard to both Mike and Sullivan. Mike guided us through the car buying process with knowledge, thoroughness, kindness and a very real sense that he was on our side. I don't think he mentioned the words sell or buy at any point. We spent our time with him learning about the car and the visit seem to evolve into a sense that this car was the right fit for me. Only after Mike carefully explained the details of the car and we took a test ride did he begin to discuss financial details and work (hard) to explain financial details. No hard sell. No assumption that we would buy this car. Mike is very good at his job. I should mention that I am female. Although my husband came with me on the visit, this was the first car in many years of car buying that I bought for myself. Mike never made me feel inadequate about the process. He directed his attention and concern to me at all times and I haven't had that experience at other dealerships...ever. I feel as if I got a good deal on a great car at Sullivan. The dealership is very very well run. From the time we walked in the door until we left, we sensed a very well run business. They guys don't need to chase customers. They know how good they are and they know the product. I came back another day with the title to my trade in and had a question about the the car's lack of an integrated garage door opener in the Encore. An employee in used car sales caught me eye and walked out to the car with me to check the car without my even asking. He too was extremely kind and professional as was Mike O'Connell in finance. Thanks to Mike Ayoub and everyone else at Sullivan for taking such good care of us. More

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Purchase of a used vehicle on Saturday I found the experience of purchasing a used vehicle from this dealership excellent. I appreciated the no pressure atmosphere that the dealership main I found the experience of purchasing a used vehicle from this dealership excellent. I appreciated the no pressure atmosphere that the dealership maintains. I would return to the dealership if I was looking to purchase either a new or used vehicle again. More

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Fast, friendly and great customer service I received a call from Sullivan Buick GMC dealership, explained my situation and what I wanted in a car, price and affordability. I immediately advise I received a call from Sullivan Buick GMC dealership, explained my situation and what I wanted in a car, price and affordability. I immediately advised that Sullivan can help. I got to the dealership and my options regarding cars were waiting on me. Between the sales person and the finance person, the paper work took no time at all. Everyone were so friendly and I felt very confident about making the purchase. I would definitely refer my family and friends to Sullivan Buick GMC. Making this purchase was not a hassle at all such as many car dealerships that I have visited. They were honest as far as what they could do for me and I drove out of the lot with a 2014 Buick Verano. Thank you Sullivan. More

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Shop at Sullivan We were in the market to buy another Buick Enclave, but we were so unhappy and dissatisfied with another dealership, we hoped Sullivan would be the ri We were in the market to buy another Buick Enclave, but we were so unhappy and dissatisfied with another dealership, we hoped Sullivan would be the right place for us. And it was! We walked in on a Saturday at 4 pm, and although the dealership closes at 5, we walked out at 6:30 with our new car. Jeremy Wooley was professional, friendly, and helpful. We never felt pushed to buy, nor rushed to get out the door. We would highly recommend Jeremy and all the staff we worked with that day. We are looking forward to continuing a positive experience with Sullivan. Never before have I felt good about the car-buying experience...until now. More

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Excellent Experience Usually buying a car is a headache....this was truly a great experience and I got the car I wanted. Quick and easy! Excellent talented staff! Mike Bot Usually buying a car is a headache....this was truly a great experience and I got the car I wanted. Quick and easy! Excellent talented staff! Mike Bott made everything exciting and easy...Gerald Hamilton was MOST KNOWLEDGEABLE about all the fancy details about my new Cadillac and Mike O'Connell had me in and out of finance....I left a very HAPPY customer. I will definitely return to Sullivan in the future if I want a new or used car and I most definitely will recommend this dealership to family and friends! Thanks for everything!!!! I am a happy girl!! Yay :) More

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Always a satisfied customer! I have purchased 3 vehicles from Bill Sullivan. I won't take my cars for service anywhere else. The staff is always so friendly. Our salesman Mike Ayo I have purchased 3 vehicles from Bill Sullivan. I won't take my cars for service anywhere else. The staff is always so friendly. Our salesman Mike Ayoub was very patient and upfront with us. The finance guy Mike O'Connell was super funny and made the signing process easy. These guys know exactly how business should be done! Marcus and I love this dealership and will always recommend it to everyone we know! P.S. They have a starbucks coffee machine and water bottles accessible to everyone AND a large screen tv so you won't miss out on the NFL games if you're there. More

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Stress free I bought a used Acadia yesterday and had a good experience at the dealership. I didn't feel pressured or overwhelmed like many dealers make you feel. I bought a used Acadia yesterday and had a good experience at the dealership. I didn't feel pressured or overwhelmed like many dealers make you feel. I was able to take my time, find the car I wanted and deal with nice people. This is the second vehicle we have bought recently through Chris, and he has been a huge help. He is honest and to the point about options. Will definitely do business with Sullivan in the future More

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So happy We were looking for a car for our daughter whomis 17, found a gem at sullivan and Phil went beyond our expectations selling us the car. Will defiantly We were looking for a car for our daughter whomis 17, found a gem at sullivan and Phil went beyond our expectations selling us the car. Will defiantly be calling them again! More

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Impeccable buying experience After taking several months to decide on a car and visiting at least 6 different dealerships for Buick and Chevrolet, we were put in touch with Ariel After taking several months to decide on a car and visiting at least 6 different dealerships for Buick and Chevrolet, we were put in touch with Ariel Szwec and Mark Latta at Sullivan. They were extremely up-front with no game playing. They did a fantastic job sitting down with us, explaining all of our options and determining what made the most sense for us financially and to best meet our needs. We never found ourselves second guessing our experience at Sullivans and felt very comfortable that we were not only treated fairly, but that the folks at Sullivan bent over backwards to make it an easy and well-informed purchasing decision. Mike was a pleasure to deal with in finance and took great care to make sure we were apprised of our options and that we selected options the were best in line with our desires. We have loved our 2014 Enclave and know that if we have any questions, Mark and Ariel will be happy to help us out. I would actively recommend this dealership to anyone looking for a Buick GMC. More

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Love my new car and the dealer was great! I leased a 2014 Buick Encore from Sullivan Buick and I could not have had a better experience. I worked with Gabe Szwec and he was wonderful. He did e I leased a 2014 Buick Encore from Sullivan Buick and I could not have had a better experience. I worked with Gabe Szwec and he was wonderful. He did everything he could to get me the right car. He was very patient with me. I never felt pressured regarding anything. He listened to what I wanted and what I could afford and and immediately Found something that worked for me as well as my budget. By the end of it I felt as if I just spent time with a good friend. Mike O'Connell was just as helpful with the business end and the financing.. More

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