Mike O'Connell
Mike O'Connell at Arlington Heights Buick GMC

Mike O'Connell

Business Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

4.9
1,349 Reviews
4.9

1,349 Reviews

Write a Review

Dealership Experience

10 yrs, 11 mos

Industry Experience

33 yrs

1349 Reviews of Mike O'Connell

December 21, 2024

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Employee Rating

Cesar was friendly and able to answer all our questions. Cesar reviewed all the features and showed us how to use each one. More

by wasteman50
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

December 19, 2024

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Highly recommend! No pressure tactics! My salesperson was Chris Lahey and he did a fantastic job securing the vehicle that I wanted. He was very patient and answered a More

by DJ
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Recommend Dealer
Yes
Dec 20, 2024

Arlington Heights Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Chris and our team was so positive. It's great to know that we were able to make your car-buying experience easy, worry-free, and enjoyable. We truly appreciate your recommendation and are grateful for your kind words about our staff. We look forward to serving you again in the future! Enjoy your new vehicle! Sincerely, The Team at Arlington Heights Buick GMC

December 15, 2024

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This is the second 2025 Buick Envista that we have purchased at this dealership in the last month. This second vehicle is for my wife Sandi (who likes red vehicles). The salespeople gave us a discount More

by jordanjames0
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez, Amin Aminipanah

Dec 17, 2024

Arlington Heights Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Team at Arlington Heights Buick GMC

December 14, 2024

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What a comfortable and pleasant purchase experience. Cesar was patient, knowledgable and focused on making sure any concerns were addressed and answered. Everyone was friendly and professional. We're lo More

by d.bertz
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Recommend Dealer
Yes
Dec 17, 2024

Arlington Heights Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Team at Arlington Heights Buick GMC

December 08, 2024

Dealership Rating

Was in for service on my Buick Regal. David Figueroa got me in and out in record time and, as always, made sure everything was done correctly. It’s evident that the Service Manager, Mik More

by Sullivan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Michael Audino

Dec 11, 2024

Arlington Heights Buick GMC responded

Suulivan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Arlington Heights Buick GMC

December 06, 2024

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Thank you Cesar and Dan for a 5 star experience! Extremely professional and very easy to work with. I would highly recommend! More

by sgreen18
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Szwec, Cesar Martinez

Dec 09, 2024

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Arlington Heights Buick GMC

December 06, 2024

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Employee Rating

César Martínez excelente en atendernos hizo todo lo posible por ayudarnos. Sin duda volveremos en el futuro para comprar un vehículo con César. Gracias More

by morocho_claudio
Sales Price Transparency
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Recommend Dealer
Yes
Dec 06, 2024

Arlington Heights Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sinceramente, The Team at Arlington Heights Buick GMC

December 02, 2024

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Most of our interaction was with our salesperson Greg, who was very helpful. Overall the dealership seemed professional, efficient and customer service oriented. More

by JR
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Werner

Dec 04, 2024

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Arlington Heights Buick GMC was enjoyable and that Greg was able to assist you effectively. Our team is dedicated to providing professional and efficient service, and your feedback reinforces our commitment to customer satisfaction. We look forward to welcoming you back on your next visit! Sincerely, The Team at Arlington Heights Buick GMC

December 02, 2024

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Courteous and profesional. They were fast and knowlegable. Gregory made it fun and easy. Would recommend More

by Alex
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Werner

Dec 04, 2024

Arlington Heights Buick GMC responded

Thank you, Alex, for your wonderful review! We're thrilled to hear that you found our team at Arlington Heights Buick GMC to be courteous and professional. It's fantastic to know that Gregory made your experience enjoyable and seamless. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

November 30, 2024

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We recently purchased a Buick, and we couldn’t be more impressed with the service we received from Cesar at Arlington Heights Buick GMC. From start to finish, he was knowledgeable, professional, and gen More

by Annamarie
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Dec 03, 2024

Arlington Heights Buick GMC responded

Your kind words mean a lot to us, Annamarie. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Team at Arlington Heights Buick GMC

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