Mike Niedzwiecki | Page 87

Excellent experience John was absolutely fantastic, very professional, very helpful. He worked hard and long hours to get me the deal I was looking for. Thanks John John was absolutely fantastic, very professional, very helpful. He worked hard and long hours to get me the deal I was looking for. Thanks John More

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Outstanding purchasing experience From the minute I walked in inquiring about BMW vehicles to final delivery of my awesome 335i, Dirk Steffen was the best car salesmen my wife and I ha From the minute I walked in inquiring about BMW vehicles to final delivery of my awesome 335i, Dirk Steffen was the best car salesmen my wife and I have ever dealt with. Dirk spent a lot of time answering our questions and was not pushy - he wanted us to be comfortable with our decision and to even size up the competition before making a final decision. We were very impressed with Dirk's detailed knowledge of the BMW vehicles and his focus on the various safety features and options that the cars have. When it came time to work the financial details out, Dirk was very straightforward and did everything he could to get us in the car we really wanted. I would recommend him in a heartbeat to any prospective car buyer/friend/relative looking for a new car and am very grateful for his knowledge and introduction for us to the BMW family! We couldn't have asked for a nicer, more professional salesman and Dirk went over and above our expectations. Bill & Jayme M Independence, Ohio More

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Ganley BMW is the best While narrowing our options to purchase a new car, we visited and interfaced with a total of 7 automobile dealerships in Ohio including two other BMW While narrowing our options to purchase a new car, we visited and interfaced with a total of 7 automobile dealerships in Ohio including two other BMW dealers (both of which where closer to our home). The professionals that we met and worked with at Ganley BMW where the best by far in every regard. Friendly, courteous, knowledgeable, experienced individuals who treated us as though they cared. The fact that they represented the best car for us certainly made our choice of brand easy, but in addition it became clear early on that if BMW was our choice then Howard, Bob and the rest of the folks at Ganley would be our dealership. We are very pleased with our selection of BMW AND Ganley. More

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Best car buying experience possible. Tom Zito did a great job since my first visit to the dealership. Marc and Fred also helped on the day Tom was out of the office. Even after my purch Tom Zito did a great job since my first visit to the dealership. Marc and Fred also helped on the day Tom was out of the office. Even after my purchase the customer service level has been excellent. I would certainly recommend Ganley BMW to anyone who is interested in buying a BMW. More

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They Make You Feel You Are Part of their Family There are more than a dozen BMW dealers in Ohio, but Ganley is the only one that deserves your full attention. There is a special focus to the Custome There are more than a dozen BMW dealers in Ohio, but Ganley is the only one that deserves your full attention. There is a special focus to the Customer in this dealership. From the moment of your first contact with them, till the day you drive your new vehicle away from their lot, it is nothing else but an amazing experience that you will not easily forget. People say they drive over 100 miles to get to them. I drove 200+ each way , and I do not regret a single one of them. Our family maintains three running BMWs with a combined experience of at least nine of them through the years. There is certainly some kind of magic in this dealership that only Frank Steffen, the sales manager, knows how to do with numbers, that will captivate you and you would not want to leave. And then there is Dirk Steffen (who happens to be related to the big brother) with a wide smile and a sparkling white shirt who is ready to give you everything he owns ranging from his new pen you liked to his jacket pin that he only has one copy of. Not to mention that he also knows his products extremely well. He had answers to all of my questions, and believe me i am an engineering prof, i know how to make them tough. If you want an experience of a lifetime, then go to Dirk and Frank. they will take care of everything for you. They will make you feel they are working for you and not for the dealer. Their goal is to win you as a customer for life, and you will feel it immediately. Do it and you won't regret it. P.S. we also had a short experience with the finance manager, Mike. From our previous experiences, finance managers are usually tough guys that they love to scare you. I do not know how they accomplish this, they must be all trained in the same seminars by the same tutors. But I did not get that vibe from Mike. He was very fair and very relaxed. Being like that, Mike won me as well. I said too much. I hope one day you will be able to experience what we did. All the best luck in your search for your new vehicle. More

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Best Place to Buy A BMW....PERIOD!!! My wife and I picked up our first BMW Z4 about 2 weeks ago and we couldn't be happier with the whole purchase experience. The entire staff went out o My wife and I picked up our first BMW Z4 about 2 weeks ago and we couldn't be happier with the whole purchase experience. The entire staff went out of their way to make sure each step was met with incredible attention to detail. My wife absolute loves her new BMW and we will undoubtedly be back for our next BMW. The best compliment we could give Ganley BMW is we will recommend them to everyone we know. Thanks guys! More

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Summer 2014: Purchase of 2011 BMW 335i The purchase of my Certified Pre-owned 2011 BMW 335i was an extremely positive experience. the price was fair and the delivery went exremely well. Th The purchase of my Certified Pre-owned 2011 BMW 335i was an extremely positive experience. the price was fair and the delivery went exremely well. The sales rep, Mark Narosny was responsive, friendly and a complete professional. He was the main reason that my experience was so good. F. Sullivan More

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You have a famly in the car business! I have dealt with Ganley BMW in Middleburg Hts,, OH for 7 years. I still have yet to meet an individual who did not treat me as a valued customer. J I have dealt with Ganley BMW in Middleburg Hts,, OH for 7 years. I still have yet to meet an individual who did not treat me as a valued customer. Jerry Mancini is a professional salesman who effectively balances the interests of his employer and customers. In dealing on the business side with Fred Palmer and Mike Niedzwiecki, again, a win-win is successfully gained so that the customer leaves satisfied. And the professionalism of the service staff keeps me hook on BMW's! Mike Lepre, Jim Strunk and all the service staff are friendly; going out of their way to deliver the BMW experience to customers! More

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Fair & Professional The folks at Ganley BMW were extremely helpful and provided a no-nonsense car buying experience. John Caruso was the consummate expert & professional The folks at Ganley BMW were extremely helpful and provided a no-nonsense car buying experience. John Caruso was the consummate expert & professional who listened to what I was looking for and delivered a fair deal. Enjoyed meeting others including Robert, Frank and Mike in Finance. More

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satisfied once again I don't know how many BMW's I have purchased from Frank, but he and his brother Dirk once again deliver an extremely satisfactory sales experience. T I don't know how many BMW's I have purchased from Frank, but he and his brother Dirk once again deliver an extremely satisfactory sales experience. Thank you so much and I look forward to purchasing yet another BMW from you in the near future. More

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