Mike Needham
Mike Needham at Subaru of Jacksonville

Mike Needham | Page 12

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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5.0
626 Reviews
5.0

626 Reviews

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626 Reviews of Mike Needham

July 01, 2023

Dealership Rating
Employee Rating

I have had a great experience with Subaru of Jacksonville! Mike Needham in the service department has excellent customer service! He goes above and beyond to make sure you are taken care of and More

by mchines83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mini Juarez-Melendez

Jul 03, 2023

Subaru of Jacksonville responded

Thank you so much for the awesome review and kind words. We truly appreciate you being part of our SOJAX family and we look forward to seeing you again!

July 01, 2023

Dealership Rating
Employee Rating

Subaru of Jacksonville to the rescue…Driving back to Florida, the 4 year old battery decided to expire while on I95, just north of Jacksonville. Call Subaru Roadside assistance, they dispatched a flatbe More

by Mathenys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Subaru of Jacksonville responded

We are so sorry you had to go through that, but we are glad we were able to help and help quickly. Thank you for the great review - we truly appreciate you!

June 29, 2023

Dealership Rating
Employee Rating

Great service, they warranty their work, and they are always available. Mr. Mike in the service department along with the tech are great! More

by Blue
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Subaru of Jacksonville responded

We're so glad you have a great experience when you bring your Subaru in! Thank you for being part of our SOJAX family!

June 29, 2023

Dealership Rating
Employee Rating

The dealership is great! Overall, a very clean and nice facility. The accommodations and snacks/drinks provided near the service waiting area. The service staff is phenomenal More

by noraazizi
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Subaru of Jacksonville responded

Thanks for the awesome review and for trusting us to take care of your Subaru! We love having you as part of our SOJAX family!

June 29, 2023

Dealership Rating
Employee Rating

Very friendly service, especially Minnie. They were extremely helpful, And even though we did not buy our Subaru there, originally they gave us a loaner car to help us get home More

by Grady
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Subaru of Jacksonville responded

We love Mini and we are so glad you did, too :) Thank you for being part of our SOJAX family!

June 26, 2023

Dealership Rating
Employee Rating

These guys are the best. Appt was last minute and they did the work super fast. Free drinks, coffee, tv and internet work desks while u wait More

by brian.oliveros
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Danny Kane Jr

Jun 27, 2023

Subaru of Jacksonville responded

Brian, we are so happy to see you had a great experience at SOJAX! Thank you for being part of our family and for trusting us with your Subaru!

June 26, 2023

Dealership Rating
Employee Rating

Fast, efficient, and pleasant service. No complaints at all. They did what they said they would. More

by Jasonaberdeen
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Subaru of Jacksonville responded

We appreciate the great review, Jason! Thanks for choosing SOJAX!

June 25, 2023

Dealership Rating
Employee Rating

I enjoy the excellent customer service and positive attitude the employees have. The service department is customer centered and makes maintaining my cars easy. They always seem to put extra effort to More

by djw5108
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Thomas

Jun 26, 2023

Subaru of Jacksonville responded

We are so glad to read your review! Thank you so much for the kind words and for being part of our SOJAX family!

June 24, 2023

Dealership Rating
Employee Rating

Very friendly very efficient could not be a better place to go for Subaru service More

by Virginia Jaeger
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Subaru of Jacksonville responded

Your review means so much to us, Virginia! Thank you for being part of our SOJAX family!

June 22, 2023

Dealership Rating
Employee Rating

I had a wonderful experience with Subaru of Jacksonville and I could not have had a better salesman (Kyle Shifflett). From sales to service It could not have been any better. Totally satisfied. Subaru of Ja More

by Sonny
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ryan Munro, Kyle Shifflett

Jun 23, 2023

Subaru of Jacksonville responded

We're so glad to read about your experience with our SOJAX team! Thank you for being part of our SOJAX family. We look forward to seeing you again.

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