Mike Needham | Page 11
Service Advisor
Subaru of Jacksonville
1717 St. Johns Bluff Road
Jacksonville, FL 32246
626 Reviews
Write a Review626 Reviews of Mike Needham
July 20, 2023
Always a class act at Subaru of Jacksonville. Mike Needham is a beast! Great to work with! His last name shouldn't be "Need-ham", it should be "Need-not-worry", because his guys will take ca Mike Needham is a beast! Great to work with! His last name shouldn't be "Need-ham", it should be "Need-not-worry", because his guys will take care of you. My tech brought me out to the car to review everything being done and were completed promptly and cleanly. Great experience! More
Other Employees Tagged: Service Department, Sebastian Thomas
July 13, 2023
Mike was a great help to me when I brought my car in for service. He made sure my issue was resolved in a timely manner and was extremely professional. service. He made sure my issue was resolved in a timely manner and was extremely professional. More
Other Employees Tagged: Michael McClennon, Brad North
July 09, 2023
I have purchased two vehicles from Jacksonville Subaru. There are many reasons why this dealership continues to be number one! The upmost reason being customer service. From the beginning to the end of There are many reasons why this dealership continues to be number one! The upmost reason being customer service. From the beginning to the end of either an automobile purchase, or an automobile repair, They truly want my business and it shows. Communication, for me, is most important. Everything involved with my visit there is explained clearly and courteously by everyone I’ve encountered at this dealership. My visit today was no different. Mike Needham took his time going over the issues with my Forrester, let me know what was going on, answered my questions and gave me advice about future care, and just plain made me feel like my business matters. Thank You Jacksonville Subaru! Lee Anne Volin Neptune Beach, FL More
July 08, 2023
My first visit… I have nothing negative to say. Was pleased with the work done and was valued as a customer:) Done in a timely manner and communication was great… 5 stars! Thank you:) Was pleased with the work done and was valued as a customer:) Done in a timely manner and communication was great… 5 stars! Thank you:) More
Other Employees Tagged: Service Department
July 06, 2023
Professional, cordial, and on time. Finish work in the time they estimated and cost was very reasonable. Finish work in the time they estimated and cost was very reasonable. More
Other Employees Tagged: Service Department , Danny Kane Jr
July 05, 2023
Mike and his team are to be commended for outstanding service for my Outback’s 30K. From the scheduling, drop-off, notification and delivery I couldn’t have asked for a better experience! This is my sec service for my Outback’s 30K. From the scheduling, drop-off, notification and delivery I couldn’t have asked for a better experience! This is my second scheduled service with SoJ and am blown away by their pride and professionalism! I even got lunch! Thanks again, Mike and Team! More
Other Employees Tagged: Service Department , Emily Billman
July 03, 2023
Expedient, courteous, welcoming and engaging! This was my first trip to the service dept and it was good. My sense is that they go out of their way to make it a positive experience. Also the w This was my first trip to the service dept and it was good. My sense is that they go out of their way to make it a positive experience. Also the waiting area and restrooms are clean and pleasant. More

