Mike Needham
Mike Needham at Subaru of Jacksonville
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Mike Needham

Service Advisor

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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5.0
598 Reviews
5.0

598 Reviews

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598 Reviews of Mike Needham

April 26, 2025

Dealership Rating
Employee Rating

Mr. MIKE VERY GOOD MAN EXPLAIN TO ME VERY NICE ABOUT MY CROSSTREK AND YOUR DEALERSHIP ARE VERY CLEAN More

by JAKE
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2025

Subaru of Jacksonville responded

We're happy to read Mike was able to help you with your Crosstrek! Thanks for being part of our SOJAX family!

April 22, 2025

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Excellent sales and service Best all around dealership A A A. A A A A More

by robkos
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Recommend Dealer
Yes
Apr 23, 2025

Subaru of Jacksonville responded

Thank you for being part of our SOJAX family and trusting us with your Subaru! We look forward to seeing you again.

April 19, 2025

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The Subaru dealership in Jacksonville is by far the best! Everyone is exceptionally friendly. The facility is top notch with the cutest little bakery inside off to the right. Mr. Mike in the service departm More

by Sabrina.eiler21
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2025

Subaru of Jacksonville responded

We so much appreciate you choosing SOJAX and being part of our family! Thank you for the great review and kind words!

April 17, 2025

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I had a problem with my battery. Mike Needham was fantastic as always. I was back on the road in no time. Stellar service at Subaru Jax! More

by Susan Kay
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2025

Subaru of Jacksonville responded

Thank you for trusting us to care for your Subaru and for being part of our SOJAX family!

April 09, 2025

Dealership Rating
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Mike did a fabulous job. Very professional. Quickly corrected an error in my service contract. Service was prompt and done well. More

by rbarr1776
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Service Department

Apr 11, 2025

Subaru of Jacksonville responded

Thanks for the great review and for trusting us with your Subaru. We appreciate you being part of our SOJAX family!

April 05, 2025

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Wonderful and knowledgeable service staff. Dealership is immaculate and comfortable, the Cafe has some great food and coffee More

by Bill
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Recommend Dealer
Yes
Apr 07, 2025

Subaru of Jacksonville responded

Thanks for the awesome review and for being part of our SOJAX family!

March 31, 2025

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Employee Rating

Excellent customer service! The best I have ever experienced at a dealership. Bryan Maguire and Daniel Kane were exceptional in facilitating my loan terms and payments. Very cal More

by msl1010
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Kane, Bryan Maguire , Breanna Jernigan

Apr 01, 2025

Subaru of Jacksonville responded

We are so happy to read about your excellent experience with our team! Congrats on your new Subaru and Thank You for being part of our SOJAX family.

March 26, 2025

Dealership Rating
Employee Rating

I have financed multiple vehicles with this dealership and also recommended them to friends and family. I also service my vehicles here as well. Always a great experience 😊 More

by Marcia Dundas
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brad North, Matt Mowatt

Mar 27, 2025

Subaru of Jacksonville responded

Marcia, we are truly appreciative of you trusting us with your Subaru purchase and service! Thank you for being part of our SOJAX family!

March 15, 2025

Dealership Rating
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Great professional folks. Continue to check after sale. Andrew gets the needs and facts to present the vehicle. He immediately pulled up 2 vehicles for my inspection.Mark in f More

by jgstelma
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 21, 2025

Subaru of Jacksonville responded

We are so happy to read about your awesome experiences with various departments and people on our team. Thank you for trusting us to purchase, service, and purchase again! We love having you, and your son, as part of our SOJAX family!

February 27, 2025

Dealership Rating
Employee Rating

When we brought in our 2021 Subaru Ascent due to burning smell in the engine, our service advisor, Mike Needham had it checked out. We found out it needed a very expensive repair. We had just gone out of ou More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Subaru of Jacksonville responded

We are so happy Mike was able to help you get your Subaru covered! Thank you for trusting us with your Subaru and being part of our SOJAX family. We look forward to seeing you again.

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