Mike Needham
Mike Needham at Subaru of Jacksonville
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Mike Needham

Service Advisor

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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5.0
593 Reviews
5.0

593 Reviews

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593 Reviews of Mike Needham

April 05, 2025

Dealership Rating
Employee Rating

Wonderful and knowledgeable service staff. Dealership is immaculate and comfortable, the Cafe has some great food and coffee More

by Bill
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2025

Subaru of Jacksonville responded

Thanks for the awesome review and for being part of our SOJAX family!

March 31, 2025

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Excellent customer service! The best I have ever experienced at a dealership. Bryan Maguire and Daniel Kane were exceptional in facilitating my loan terms and payments. Very cal More

by msl1010
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Kane, Bryan Maguire , Breanna Jernigan

Apr 01, 2025

Subaru of Jacksonville responded

We are so happy to read about your excellent experience with our team! Congrats on your new Subaru and Thank You for being part of our SOJAX family.

March 26, 2025

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I have financed multiple vehicles with this dealership and also recommended them to friends and family. I also service my vehicles here as well. Always a great experience 😊 More

by Marcia Dundas
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Recommend Dealer
Yes

Other Employees Tagged: Brad North, Matt Mowatt

Mar 27, 2025

Subaru of Jacksonville responded

Marcia, we are truly appreciative of you trusting us with your Subaru purchase and service! Thank you for being part of our SOJAX family!

March 15, 2025

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Great professional folks. Continue to check after sale. Andrew gets the needs and facts to present the vehicle. He immediately pulled up 2 vehicles for my inspection.Mark in f More

by jgstelma
Sales Price Transparency
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Recommend Dealer
Yes
Mar 21, 2025

Subaru of Jacksonville responded

We are so happy to read about your awesome experiences with various departments and people on our team. Thank you for trusting us to purchase, service, and purchase again! We love having you, and your son, as part of our SOJAX family!

February 27, 2025

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When we brought in our 2021 Subaru Ascent due to burning smell in the engine, our service advisor, Mike Needham had it checked out. We found out it needed a very expensive repair. We had just gone out of ou More

by Mimi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 27, 2025

Subaru of Jacksonville responded

We are so happy Mike was able to help you get your Subaru covered! Thank you for trusting us with your Subaru and being part of our SOJAX family. We look forward to seeing you again.

January 26, 2025

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I felt very comfortable and safe during visit. All employees were very relaxed ans friendly. More

by lizstacy
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Recommend Dealer
Yes
Jan 27, 2025

Subaru of Jacksonville responded

Thanks for the kind words about our team. We are so happy you enjoyed your visit and we appreciate you being part of our SOJAX family!

January 18, 2025

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Great service and pricing from Jimmy V on my new Subaru Forester! I've been a long term customer and this is my second Subi from them. More

by donfrance2017
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Recommend Dealer
Yes
Jan 20, 2025

Subaru of Jacksonville responded

We truly appreciate you and your loyalty! Thank you for being such an awesome part of our SOJAX family!

December 24, 2024

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My sales person was jimmy. I found him to be very knowledgeable and helpful. This is the second purchase from Subaru of Jacksonville and the support has been exceptional. I hig More

by Jortz954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Pitts, Jim "Jimmy V" Van Soest , Kyle Shifflett

Dec 24, 2024

Jortz954 responded

Best buying experience

December 05, 2024

Dealership Rating
Employee Rating

Friendly, knowledgeable and caring staff. This is my 3rd Subaru purchase and I keep coming back to Sabino Martinez and South Jacksonville Subaru. I recommend them both to anyone I know who is More

by grey lady
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sabino Martinez , Steve Barba

Dec 06, 2024

Subaru of Jacksonville responded

Wow! Thank you for the awesome review and trusting us to continue helping you with your Subarus! We truly appreciate you and love having you as part of our SOJAX family!

November 11, 2024

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Employee Rating

Buying a car is the worst experience for me. This time was different. I really appreciated the service. I was able to get the car I wanted at a price I could afford . thank you. More

by liz2850
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Johnson

Nov 12, 2024

Subaru of Jacksonville responded

We are SO glad we were able to change your experience with buying a car! Thank you for giving us the opportunity to earn your business and welcome to our SOJAX family!

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